Commercial Manager

The ideal candidate will be commercially minded, well-organized, able to prioritize, and comfortable using management tools for orders, quotes, and client follow-up.

• Previous experience in a commercial role, client service, or portfolio management.

• Strong communication skills to deal with clients clearly, professionally, and with a service-oriented approach.

• Organizational skills to manage client follow-up, quotes, orders, and issues.

• Basic proficiency in management software: email, Excel, data entry and retrieval, task tracking, or similar systems.

• Ability to coordinate with other internal departments when commercial management depends on purchasing, warehousing, finance, logistics, or technical service.

• Results-oriented mindset and ability to close open matters.

• Availability to work in the Valencia area.

• Specific experience in B2B sales or professional client portfolio management.

• Experience in distribution, professional supplies, hospitality, catering, collective catering, cleaning, hygiene, household goods, or disposable products.

• Experience preparing quotes, commercial proposals, and following up until closing.

• Knowledge or prior use of CRM, ERP, SAP Business One, Órbita, or issue management systems.

• Strong Excel skills applied to commercial tracking, clients, quotes, or orders.

• Education or training in commerce, sales, administration, commercial management, or a related field.

• Experience coordinating with internal departments to resolve client issues.

• Holding a disability certificate will be positively considered in the selection process, as part of our commitment to equal opportunities, inclusion, and non-discrimination.

• Joining a growing company with a consolidated professional client portfolio.

• Opportunity to develop commercial expertise in a B2B environment linked to hospitality, catering, and collective catering.

• Work with direct impact on clients and on the commercial development of the territory.

• Training and support to learn about products, processes, and internal tools.

• Good working environment and collaboration across different departments.

We are looking to hire a Commercial Manager for Valencia who will be responsible for managing, developing, and retaining a portfolio of professional clients, ensuring close, organized, and results-oriented commercial attention.

This role plays a key part in day-to-day client relations: it is not just about selling, but also about following up, preparing quotes, managing orders, resolving commercial issues, and coordinating with other departments to ensure smooth service delivery.

• Manage and retain the assigned client portfolio.

• Identify sales opportunities, product expansion, or service improvements.

• Prospect for new accounts within the assigned territory or portfolio.

• Maintain close, professional, and long-term oriented client relationships.

• Prepare quotes and proposals using the company's commercial tools.

• Follow up on submitted proposals until they are closed or discarded.

• Keep updated records of clients, opportunities, and ongoing activities.

• Coordinate with Commercial Management on opportunities that require support, validation, or specific negotiation.

• Manage orders, new client setups, and product additions when applicable.

• Follow up on shortages, issues, or needs related to purchasing, warehousing, or logistics.

• Coordinate with internal departments to resolve issues that may affect the client.

• Ensure commercial issues are handled with traceability and follow-up until resolution.

• Coordinate with warehousing, purchasing, finance, technical service, or other departments as required for client management.

• Collaborate on monitoring collections and overdue payments with the finance department.

• Participate in regular commercial meetings, providing useful information on the portfolio, clients, issues, and opportunities.

• Communicate relevant information clearly, ensuring that important matters are not left unresolved.

• Organization and follow-up: ability to keep clients, quotes, orders, and issues under control, ensuring that important matters are not left unresolved.

• Commercial mindset: ability to identify opportunities, understand client needs, and turn them into concrete proposals.

• Clear communication: ease in coordinating with clients and internal departments, conveying progress, issues, or obstacles with the necessary level of detail.

• Problem-solving: ability to act with sound judgment on commercial or operational issues, knowing when to move forward and when to escalate.

• Service focus: interest in understanding the product, the impact of each action, and contributing to a positive client experience.