Pronovias Group is a global leader in the luxury bridal fashion industry, specializing in the design, manufacture, and distribution of wedding gowns and evening wear. With a presence in over 100 countries and more than 4,000 points of sale, the company manages a prestigious portfolio of brands including Pronovias, Vera Wang Bride, and Nicole Milano.

Headquartered in Barcelona, the company serves as a major hub for international talent in fashion design, digital marketing, and global logistics. Its multicultural workforce and global reach make it a key destination for professionals seeking careers in the luxury sector within Spain, offering a blend of traditional craftsmanship and modern corporate roles.

Founded in 1922 as 'El Suizo' in Barcelona, the company transitioned from a specialized lace and embroidery shop to a global bridal powerhouse. It is credited with pioneering the first prêt-à-porter bridal collection in 1964.

For international professionals

Global headquarters located in Barcelona, serving as the central hub for design and corporate operations.
Operates in over 100 countries, providing a highly international and multicultural work environment.
Offers a wide variety of roles ranging from digital performance and e-commerce to traditional bridal craftsmanship.
A prominent name in the European luxury sector, making it a strong resume builder for fashion professionals.

This job was published 3 months ago

Bridal Sales Advisor | Temporary Contract

Pronovias

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Based in Barcelona and founded in 1922, Pronovias Group is the leading global bridal group shaping the future of our industry for every bride. Our team is united by a shared passion and motivation to make every woman truly happy. We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, St Patrick, White One, Nicole, and Ladybird.

We are currently selecting a Sales Advisor (TEMPORARY) for our Madrid store, who will be responsible for providing a unique shopping experience aligned with Pronovias standards, ensuring the achievement of sales objectives.

Functions and Responsibilities:

Attend to and advise the customer through all stages of the customer journey, providing professional treatment oriented toward excellence and meeting their expectations.
Manage the daily agenda by preparing previous appointments to ensure perfect customer service and satisfaction, as well as organizing the daily activities to be performed.
Achieve the sales and efficiency objectives set by the Store Manager.
Control store inventory and the stock flow with Central to ensure availability and guarantee compliance with established quality requirements and defined delivery deadlines.
Perform administrative support tasks (telephone assistance, cash closing, receiving merchandise, tracking, transfers, inventories, etc.), contributing to the excellent operation of the store.
Ensure a correct store image at all times, following the internal policy established by PRONOVIAS in terms of order and visual merchandising, both for the sales area and the workshop and warehouse.
Support the workshop team in the execution of post-sales, occasionally carrying out Fittings in accordance with the policy established by PRONOVIAS.

We are looking for a person with consolidated previous experience in customer service within premium or luxury fashion environments; knowledge of the bridal/occasionwear sector is highly valued.

It is also essential that you are a positive person, passionate about providing excellent service to our clients, goal-oriented, with the ability to work in a team and solve problems.

Additionally, you must have excellent communication skills, and language proficiency will be viewed very positively.

If you meet the requirements and wish to work at Pronovias, we would be delighted to meet you.

View original advert (Spanish)

Con sede en Barcelona y fundado en 1922, Pronovias Group es el primer grupo nupcial global que está dando forma al futuro de nuestra industria para cada novia. Nuestro equipo está unido por una pasión y motivación compartidas para hacer que cada mujer sea verdaderamente feliz. Somos un grupo de marcas pioneras en novias, cada una conocida por la creatividad de nuestra innovación: Pronovias, St Patrick, White One, Nicole y Ladybird.

Actualmente estamos seleccionando Asesora de Ventas (TEMPORAL) para nuestra tienda de Madrid que se encargarán de ofrecer una experiencia de compra única y alineada a los estándares de Pronovias, asegurando la consecución de sus objetivos de venta.

Funciones y Responsabilidades:

Atender y asesorar al cliente en todas las fases del customer journey, proporcionándole un trato profesional, orientado a la excelencia y cumpliendo sus expectativas.
Controlar la agenda diaria preparando las citas previas con el objetivo de asegurar la perfecta atención y satisfacción del cliente, así como la organización de las actividades diarias a realizar.
Cumplir con la consecución de objetivos de ventas y eficiencia marcados por la Store Manager.
Controlar las existencias de tienda y el flujo de stock con Central con la finalidad de asegurar su disposición a fin de garantizar el cumplimiento de los requisitos de calidad establecidos y los plazos de entrega definidos.
Realizar tareas de apoyo administrativo (atención telefónica, cierre de caja, recepción de mercancía, seguimiento, traspasos, inventarios, etc.), contribuyendo al excelente funcionamiento de la tienda.
Asegurar en todo momento una correcta imagen de tienda siguiendo la política interna establecida por PRONOVIAS en términos de orden y visual merchandising, tanto para el área de ventas como de taller y almacén.
Apoyar al equipo de taller en la ejecución de las postenta, llevando a cabo en ocasiones los Fittings de acuerdo con la política establecida por PRONOVIAS.

Buscamos una persona con una consolidada experiencia previa en atención al cliente en entornos de moda premium o de lujo, siendo muy valorable el conocimiento del sector bridal/occasionwear.

También es esencial que seas una persona positiva, apasionada por brindar un excelente servicio a nuestras clientas, orientada a objetivos, con capacidad de trabajo en equipo y de resolución de problemas.

Además, deberás tener excelentes habilidades de comunicación y el conocimiento de idiomas se valorará muy positivamente.

Si cumples con los requisitos y deseas trabajar en Pronovias, estaremos encantados de conocerte.