What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in San Sebastián
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
Headquartered in Barcelona and founded in 1922, Pronovias Group is the leading global bridal group shaping the future of our industry for every bride. Our team is united by a shared passion and motivation to make every woman truly happy. We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, St Patrick, and White One.
We are currently looking for Sales Advisors for our San Sebastián store who will be responsible for delivering a unique shopping experience aligned with Pronovias standards, ensuring the achievement of sales targets.
What you'll do
Attend to and advise clients throughout every stage of the customer journey, providing professional service focused on excellence and meeting their expectations.
Manage the daily schedule by preparing appointments in advance, with the aim of ensuring perfect customer attention and satisfaction, as well as organizing the daily activities to be carried out.
Meet the sales and efficiency targets set by the Store Manager.
Monitor store inventory and stock flow with Head Office in order to ensure product availability, guaranteeing compliance with established quality requirements and defined delivery deadlines.
Perform administrative support tasks (phone assistance, cash register closing, merchandise receiving, follow-ups, transfers, inventories, etc.), contributing to the smooth running of the store.
Ensure the store's image is always maintained in accordance with PRONOVIAS' internal policy regarding order and visual merchandising, both in the sales area and in the workshop and warehouse.
Support the workshop team in after-sales services, occasionally carrying out fittings in accordance with PRONOVIAS' established policy.
Requirements
What we're looking for
We are looking for someone with solid previous experience in customer service within premium or luxury fashion environments, with knowledge of the bridal/occasionwear sector being highly valued.
It is also essential that you are a positive person, passionate about providing excellent service to our clients, results-oriented, with strong teamwork and problem-solving skills.
Additionally, you must have excellent communication skills, and language proficiency will be highly valued.
Pay & benefits
What you'll get
Up to 60% discount on Pronovias dresses.
Join a team passionate about fashion, excellence, and service.
Continuous training and professional development opportunities within an international group leading the bridal fashion industry.
A diverse, ethical, and inclusive work environment where we value and celebrate what makes us unique.
Day off for your birthday.
At Pronovias Group, we believe in equal opportunities. Race, skin color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability make no difference here. We want every person to be able to develop as themselves and reach their best version.
If you meet the requirements and would like to work at Pronovias, we would be delighted to meet you.
The role
Con sede en Barcelona y fundado en 1922, Pronovias Group es el primer grupo nupcial global que está dando forma al futuro de nuestra industria para cada novia. Nuestro equipo está unido por una pasión y motivación compartidas para hacer que cada mujer sea verdaderamente feliz. Somos un grupo de marcas pioneras en novias, cada una conocida por la creatividad de nuestra innovación: Pronovias, St Patrick y White One.
Actualmente estamos seleccionando Sales Consultants para nuestra tienda de San Sebastián que se encargarán de ofrecer una experiencia de compra única y alineada a los estándares de Pronovias, asegurando la consecución de sus objetivos de venta.
What you'll do
Atender y asesorar al cliente en todas las fases del customer journey, proporcionándole un trato profesional, orientado a la excelencia y cumpliendo sus expectativas.
Controlar la agenda diaria preparando las citas previas con el objetivo de asegurar la perfecta atención y satisfacción del cliente, así como la organización de las actividades diarias a realizar.
Cumplir con la consecución de objetivos de ventas y eficiencia marcados por la Store Manager.
Controlar las existencias de tienda y el flujo de stock con Central con la finalidad de asegurar su disposición a fin de garantizar el cumplimiento de los requisitos de calidad establecidos y los plazos de entrega definidos.
Realizar tareas de apoyo administrativo (atención telefónica, cierre de caja, recepción de mercancía, seguimiento, traspasos, inventarios, etc.), contribuyendo al excelente funcionamiento de la tienda.
Asegurar en todo momento una correcta imagen de tienda siguiendo la política interna establecida por PRONOVIAS en términos de orden y visual merchandising, tanto para el área de ventas como de taller y almacén.
Apoyar al equipo de taller en la ejecución de las postventa, llevando a cabo en ocasiones los Fittings de acuerdo con la política establecida por PRONOVIAS.
Requirements
What we're looking for
Buscamos una persona con una consolidada experiencia previa en atención al cliente en entornos de moda premium o de lujo, siendo muy valorable el conocimiento del sector bridal/occasionwear.
También es esencial que seas una persona positiva, apasionada por brindar un excelente servicio a nuestras clientas, orientada a objetivos, con capacidad de trabajo en equipo y de resolución de problemas.
Además, deberás tener excelentes habilidades de comunicación y el conocimiento de idiomas se valorará muy positivamente.
Pay & benefits
What you'll get
Hasta un 60 % de descuento en vestidos de Pronovias.
Integrarte en un equipo apasionado por la moda, la excelencia y el servicio.
Formación continua y oportunidades de desarrollo profesional dentro de un grupo internacional líder en moda nupcial.
Un entorno de trabajo ético, diverso e inclusivo, donde valoramos y celebramos aquello que nos hace únicos.
Día libre por tu cumpleaños.
En Pronovias Group creemos en la igualdad de oportunidades. La raza, el color de piel, la religión, el sexo, la orientación sexual, la identidad de género, el origen nacional, la condición de veterano o la discapacidad no marcan ninguna diferencia aquí. Queremos que cada persona pueda desarrollarse siendo ella misma y alcanzar su mejor versión.
Si cumples con los requisitos y deseas trabajar en Pronovias, estaremos encantados de conocerte.
About Pronovias
Pronovias is a global leader in bridal fashion, designing and manufacturing wedding dresses and related accessories. Headquartered in Barcelona, Spain, the company operates a network of retail stores and franchises worldwide, and is known for its high-end bridal collections and collaborations with renowned designers. With a strong presence in over 100 countries, Pronovias is one of the most recognized names in the bridal industry.
In Spain, Pronovias maintains its headquarters and key operations in Barcelona, with retail locations across the country. The company offers opportunities in sales, tailoring, and supply chain, and its international footprint makes it an attractive employer for professionals interested in the fashion and retail sectors. For international hires, Pronovias provides a chance to work in a dynamic, creative environment within a globally recognized brand, though Spanish language skills are often essential for customer-facing roles.
- Industry
- Bridal Fashion
- Founded
- 1922
- Employees
- 1,000–5,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona
- Website
- pronovias.com
Good to know if you are moving
- Pronovias is headquartered in Barcelona, offering a vibrant Mediterranean lifestyle and a hub for fashion and design.
- The company operates in over 100 countries, providing opportunities for international career growth and exposure.
- While Spanish is the primary language for many roles, the company's global presence may offer opportunities for multilingual professionals.
- Pronovias has a strong focus on craftsmanship and design, making it an attractive employer for those passionate about the fashion industry.
- The company has been through several ownership changes, indicating a dynamic corporate environment.
More jobs like this
or browse Mid-level·Fashion & Luxury·Spanish Brands·Bridal Fashion·Retail
€30K - €38K
🇪🇸From €25K
🇪🇸€2K
🇪🇸
€13
🇪🇸
€18K
🇪🇸