Customer Service & Digital Sales Specialist - B2B
This role manages relationships with multi-brand bridal boutiques and drives new B2B business acquisition.
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This job advert was originally written in Spanish.
Headquartered in Barcelona and founded in 1922, Pronovias Group is a leading global bridal fashion group that continues to shape the future of the industry. Our team is united by a shared passion and motivation to make every woman truly happy. We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, St. Patrick, and White One.
We are currently looking for a Merchandising & Pricing Trainee to join our team at the headquarters in El Prat de Llobregat. This person will provide support to the Merchandising, Pricing, and Product Management areas, collaborating in the monitoring of prices, stock, product, and commercial analysis, while gaining a cross-functional view of Retail operations within a leading bridal fashion company.
Provide support to the Merchandising & Pricing team in loading pre-season prices, and in updating prices for in-season promotions.
Verify the correct implementation of prices and promotions in the system (error control, start/end dates, applied discounts).
Provide support to the Merchandising team in handling inquiries and resolving issues from the commercial team related to prices or item status.
Continuous monitoring of collections and competitor mapping.
Support the Product Management team in reviewing the correct product replenishment per store.
Collaborate in managing stock redistribution between stores (store transfers).
Monitor stock levels and detect inventory shortages or excesses to propose corrective actions.
Support tracking orders and product deliveries to stores.
Prepare and share stock reports for sales and ad hoc requests.
Prepare Best Sellers reports and sales analysis (weekly/monthly).
Support performance analysis by category/store.
Collaborate on preparing presentations or materials for Merchandising and Product meetings.
Consolidate and clean databases for analysis (data cleaning).
Follow up on product needs reported by stores and other departments.
Serve as the point of contact between stores and the central team for stock and product matters.
Support the resolution of operational issues related to prices, promotions, and markdowns.
Support the updating and maintenance of master product databases (masterfiles).
Provide general administrative support to the team (managing requests, tracking pending tasks, coordinating with other departments).
Basic Excel: pivot tables, VLOOKUP/XLOOKUP, basic formulas.
Valuable prior experience with stock management platforms (Analytical Always, Nextail, or similar).
Proactive, dynamic person with teamwork skills
An ethical and inclusive work environment that values and celebrates the diversity that makes us unique.
Company cafeteria with subsidized breakfasts and lunches.
Day off for your birthday.
Company shuttle bus service from Barcelona and El Prat de Llobregat.
Private parking at our facilities.
At Pronovias Group, we believe in equal opportunities. Race, skin color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability make no difference here. We want every person to develop and reach their best version.
If you meet the requirements and identify with the values of Pronovias Group, do not hesitate to submit your application.
Pronovias is a global leader in bridal fashion, designing and manufacturing wedding dresses and related accessories. Headquartered in Barcelona, Spain, the company operates a network of retail stores and franchises worldwide, and is known for its high-end bridal collections and collaborations with renowned designers. With a strong presence in over 100 countries, Pronovias is one of the most recognized names in the bridal industry.
In Spain, Pronovias maintains its headquarters and key operations in Barcelona, with retail locations across the country. The company offers opportunities in sales, tailoring, and supply chain, and its international footprint makes it an attractive employer for professionals interested in the fashion and retail sectors. For international hires, Pronovias provides a chance to work in a dynamic, creative environment within a globally recognized brand, though Spanish language skills are often essential for customer-facing roles.