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Automotive Telephone Advisor

On-site in Madrid·Part-time·Added 5 days ago (last checked 26 Oct)

Prosegur

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Our summary

Salary: €1,099 a month
Hours: Monday to Friday
Work mode: On-site, Madrid
Contract: Permanent, part-time hours

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This job advert was originally written in Spanish.

Requirements

What we're looking for

WHAT ARE WE LOOKING FOR IN YOU? 🌟

Dynamic and proactive profile. Knowledge of the automotive sector will be positively valued.
Agility in the use of IT tools.
Result orientation, empathy, and great communication skills.

Pay & benefits

What you'll get

WHAT DO WE OFFER? 🚀

Real stability: PERMANENT CONTRACT from day one.
Fixed Salary (30h): 1,098.69 gross euros/month.
PAID and selective training from October 29th to November 5th from 10:00h to 16:00h.

The role

We are currently looking for advisors for one of our largest clients. Are you passionate about the automotive world and good at customer service? Are you looking for a stable project in which to develop? This is your opportunity!

What you'll do

Lead Management: You will attend to interested contacts (via telephone, email, or Click to Call) who have already inquired about vehicles on our Web or App.
You will advise on the different models and engine types to arrange and transfer the appointment directly to the corresponding dealership.
Follow-up: You will perform post-assistance follow-up to learn about the customer experience and the status of the purchase.

How you'll work

Working day: Part-time, 30 hours per week from 12:00h to 18:00h, Monday to Friday.
Joining our offices next to the Hospital 12 de Octubre. Very well connected by Metro and Cercanías.

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry: Security Services
Founded: 1976
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
The company operates in 36 countries, offering potential for international mobility and a global career.
Prosegur provides training through its corporate university, supporting professional development for employees.
Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

In their own words

About the company & team

AVOS TECH, PROSEGUR's BPO line, is a company recognized as a Best Place to Work for its commitment to well-being, professional development, and a good work environment.