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This job advert was originally written in Spanish.
We are Konecta, a leading multinational services outsourcing company, and we are looking for people like you!
Do you like helping people, finding solutions, and offering close, high-quality service? Additionally, are you interested in the automotive world and looking to join a dynamic team? This could be your opportunity!
We are looking to hire Teleoperators for a customer service project at a major company in the automotive sector.
What will your main functions be?
- Reception and management of switchboard calls.
- Registration and assignment of workshop appointments.
- Advising and assisting customers via telephone with a friendly approach.
- Resolving inquiries and incidents and offering high-quality service by seeking the best solution for each customer.
What do we offer?
Working day: 30 hours per week.
- Work shift: Irregular / rotating shifts from Monday to Saturday (including non-national holidays).
- Working hours: Time slot from Monday to Friday from 08:00 to 19:00 h, and Saturdays from 10:00 to 14:00 h.
- Salary: €1,098.69 gross per month.
- Modality: 100% on-site.
- Location: Madrid (Avenida de la Industria).
- Start date: 26/10/2026.
- Benefits: Discounts in various sectors as a company employee and training opportunities within the company.
Training:
- Dates: From 19/10/2026 to 21/10/2026.
- Schedule: From 09:00 to 15:00 h.
- Modality: On-site, within contract and paid from the first day (non-selective).
Requirements:
- Excellent verbal communication and telephone excellence, with a clear vocation and customer orientation.
- Great agility with IT tools and fluid handling of the computer environment is essential. (very important)
- Friendly, highly organized, dynamic, and proactive profile.
- Ability to work with high call volumes and simultaneous task management.
- Previous experience in customer service, call center, or the automotive sector is valued.
- Availability to work 30 hours per week in rotating shifts (M-S with non-national holidays) and on-site in Madrid (Avenida de la Industria).
- If you are eager to learn and grow in a company that bets on talent and equality, this is your opportunity!
Don't think about it any longer and join the Konecta team!
We are a company committed to equal opportunities between women and men, and we promote equality in our positions.
Feel the pulse!
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
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