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Temporary Administrative Assistant - Hospital Universitari Dexeus

On-site in Barcelona·Added 15 days ago (last checked 12 Oct)

Quironsalud

438 open roles

Overview

Work mode
On-site, Barcelona
Hours
Fixed shift
English
Required
Other languages
Catalan
Education
Vocational training (FP Grado Medio)

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Skills

This job advert was originally written in Spanish.

The role

Quirónsalud

Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.

At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.

Job description

Hospital Universitario Dexeus, a leading private healthcare hospital located in the city of Barcelona, needs to hire an administrative assistant for the morning shift.

They will provide administrative and operational support, guaranteeing excellent patient care and facilitating coordination between medical, nursing, and healthcare service teams. Their role is essential to ensuring a warm, efficient, and organized healthcare experience.

Patient Care and Reception Point

  • Act as the first point of contact for patients and families on the ward.
  • Reception, orientation, and accompaniment of newly admitted patients.
  • Provide clear and empathetic information regarding ward procedures.
  • Resolve basic doubts and correctly channel inquiries to the corresponding staff.
  • Environmental Quality Supervision (supervising the order, comfort, and correct presentation of the rooms).
  • Report maintenance, cleaning, or equipment incidents.
  • Anticipate unexpressed needs (proactivity in service).

Patient Portal Management

  • Registration, updating, and maintenance of information on the portal.
  • Assistance to patients and families in using the portal (appointments, reports, results, etc.).
  • Daily supervision of the status of requests, notices, pending documents, and internal communications linked to the portal.

Daily Courtesy Visits

  • Perform courtesy rounds in all rooms to:
  • Verify that each patient experiences a warm, comfortable, and personalized experience.
  • Identify non-clinical special needs.
  • Detect incidents and seek solutions
  • Coordinate the resolution of requirements with nursing, maintenance, cleaning, or other services.
  • Maintain close, respectful, and excellence-oriented treatment, emulating a luxury hotel experience.
  • Stock control of non-clinical amenities (water, informative material, welcome kits, etc.).

Key Competencies

  • Excellence in customer service.
  • Empathy and communication skills
  • Order and organizational capacity
  • Proactivity and incident resolution
  • Teamwork and multidisciplinary coordination
  • Discretion and professionalism
  • Attention to detail.
  • Languages: Spanish, Catalan, and English.

At Quirónsalud we promote integration and respect for diversity. Therefore, our selection processes will be carried out under these principles. Likewise, the company declares its commitment to establishing and developing practices that promote and foster equal treatment and opportunities between men and women, without discriminating, directly or indirectly, on the grounds of sex. This principle is part of our Corporate and People policy, in line with Organic Law 3/2007, of 22 March, for effective equality between both genders.

Requirements

  • Education:Intermediate Vocational Training (Ciclo Formativo de Grado Medio) in the Administration area or equivalent.
  • Advanced office software skills (intermediate-advanced Excel).
  • Experience as an administrative assistant and/or receptionist, preferably in the hospital sector.
  • Languages: Spanish, Catalan, and English.

About Quironsalud

Quirónsalud is Spain's largest private healthcare group, operating a vast network of hospitals, outpatient clinics, and specialized medical centers across the country. As part of the global Fresenius Helios group, it offers a comprehensive range of medical services, from primary care to highly specialized treatments, and employs tens of thousands of healthcare professionals. The group is a leader in the Spanish private healthcare market, known for its advanced technology and patient-centered approach.

With its headquarters in Madrid, Quirónsalud has a strong presence throughout Spain, with major hospitals in Madrid, Barcelona, Palma de Mallorca, and many other cities. For international healthcare professionals, Quirónsalud offers significant opportunities, though roles often require Spanish language proficiency and, for medical staff, official recognition of foreign qualifications. The group provides a structured environment with clear career paths in nursing, medical specialties, and hospital administration, making it a major employer for those looking to work in Spain's healthcare sector.

Industry
Healthcare
Founded
1934
Employees
30,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Palma de Mallorca and 9 more

Good to know if you are moving

  • Quirónsalud is part of Fresnelius Helios, one of the largest private healthcare providers in Europe, offering potential for international career mobility.
  • The group operates over 50 hospitals and more than 100 outpatient centers across Spain, providing a wide range of job locations.
  • For medical roles, international professionals must have their qualifications recognized by the Spanish authorities (homologación) and be registered with the Spanish medical college.
  • Fluency in Spanish is generally required for patient-facing roles, as the group serves a predominantly Spanish-speaking population.
  • The company offers a structured career development system with opportunities in clinical, research, and management positions.
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