The English-language job board for Spain

Administrative Assistant (Order Tracking and Incident Resolution)

Hybrid in Barcelona·Full-time·Added 3 days ago (last checked 15 Oct)

Agency
Randstad España

5788 open roles

Overview

Salary
€24,000 a year

About €1,600 a month after tax.

Work mode
Hybrid, Barcelona
Contract
Fixed-term contract, full-time hours
Hours
Jornada intensiva on Fridays
English
Required
Experience
2+ years

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum experience of 2-3 years in order management and customer service.
  • Intermediate-high English (equivalent to B2/C1). Other languages are valued.
  • A resourceful person with analytical capacity and communication skills.

Nice to have

  • Knowledge of the chemical distribution or manufacturing sector is valued.

Pay & benefits

What you'll get

  • Salary: 24k (gross)
  • Temporary contract to cover maternity leave (approximately 6-9 months) with options for permanent employment. Contract directly with the company.
  • Teleworking policy (8 days per month with a maximum of 2 days per week).
  • Flexible start and finish times (7am — 10am). Intensive morning shifts on Fridays.
  • Location: Barcelona

The role

Do you have previous experience as an order administrator? At Randstad, we are looking for people like you!

A hybrid role in CSR/Sales (dealing with the customer via email primarily, telephone less frequently).

What you'll do

  • Manage purchase and sales orders and perform follow-up.
  • Manage purchase and sales commissions
  • Complete templates to register products, customers, suppliers, etc., in the System, and maintain the file with special observations for each one.
  • Opening and monitoring of incidents until they are resolved.
  • Handling requests, claims, and inquiries from customers and suppliers.
  • Management of Certificates of Analysis, TDS, and SDS.
  • Ensure that the customer and the supplier receive the necessary and requested documentation.
  • Control minimum stocks and inform the manager in case there is a need to purchase.
  • Provide support for commercial communications.
  • Verify invoices (INVOICE CONTROL DIFFERENCE).

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
All open roles at Randstad España
WhatsApp
€42k – €50kHybrid in ZamudioBlue Card thresholdNo Spanish needed

IT Project Manager

Randstad España2d ago
Agency
€45k – €55kRemote, MadridBlue Card threshold

Dutch Customer Service Experience

Randstad España2d ago
Agency
€12.94 an hourHybrid in BarcelonaNo Spanish needed

French Customer Service Executive

Randstad España2d ago
Agency
€12.94 an hourHybrid in BarcelonaNo Spanish needed

German Customer Service Executive

Randstad España2d ago
Agency
€12.94 an hourHybrid in BarcelonaNo Spanish needed

Business Finance Senior Analyst

Randstad España2d ago
Agency
€40k – €45kHybrid in San Sebastián de los ReyesNo Spanish needed

Order Processing

Randstad España2d ago
Agency
€28kMolins de ReiNo Spanish needed

Procurement Technician

Randstad España2d ago
Agency
€30k – €35kIgualadaNo Spanish needed

Hotel Receptionist

Randstad España2d ago3 locations
Agency
€20.5kCórdobaNo Spanish needed

Welder

Randstad España2d ago19 locations
Agency
€26k – €27kBuñuel

English Customer Service

Randstad España3d ago
Agency
€32k – €35kPolinyàNo Spanish needed

Refrigeration Technician

Randstad España2d ago6 locations
Agency
€30k – €35kMontcada i Reixac
See all 5,788 jobs