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Customer Service Administrator

On-site in San Agustín del Guadalix·Full-time·Added yesterday

Randstad España

6334 open roles

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Overview

Job details

  • €23,408 a year

    Gross, as stated in the ad.

    About €1,570 a month after tax.

  • Full-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in San Agustín del Guadalix

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Do you have experience in transport route management and are you looking to take the next step in your professional career? At Randstad, we are selecting an Operations Administrator to join a dynamic traffic department in the M50 area (Madrid). If you are looking for a position with a direct impact on daily operations and the optimization of national and international routes, this is your opportunity!

What you'll do

Reporting to the head of the SAC / Customer Service department, your main functions will be:

Perform comprehensive monitoring of customers' transport services, guaranteeing compliance with delivery times.

Proactively attend to customers and suppliers, offering fluid communication and resolving operational incidents with agility.

Coordinate and supervise the management of returns (reverse logistics), ensuring the correct registration and processing of goods.

Carry out the control of goods dispatch, verifying the associated transport documentation and coordinating the departure of shipments.

Register and update information operating with management systems and area tools (Oracle/ SAP/ Navision, logistics ERPs, TMS/WMS).

Requirements

What we're looking for

Hard Skills

Work experience: Between 1 and 2 years performing similar functions within the Customer Service or logistics administration area (experience in the logistics and distribution sector will be highly valued).

Experience in returns management and goods dispatch will be valued.

Technological tools:

Handling of ERPs and sector-specific software. Experience in Oracle / Microsoft Dynamics NAV (Navision) or TMS/WMS tools is desirable.

Salesforce knowledge is valuable for Ticket Resolution.

Mobility and Residence:

Have your own vehicle/car to travel to the workplace in San Agustín de Guadalix and reside in the northern area of Madrid (e.g., Tres Cantos, San Agustín or surroundings).

Education: Vocational Training (FP) at Middle or Higher Grade in Administration, International Trade, Transport and Logistics, or similar is desirable.

Pay & benefits

What you'll get

Your benefits

Salary: According to the Administrative Assistant collective agreement of €23,407.80 gross per year + a variable incentive of €1,050 per year.

Contract type: Initial 3-month contract through an ETT (Temporary Employment Agency) with a real possibility of subsequent permanent incorporation into the workforce.

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

Full-time, Monday to Friday, in rotating shifts of:

Shift A: From 09:00 to 17:00 hours.

Shift B: From 11:00 to 19:00 hours.

Rotating Saturdays with guaranteed rest: You work 1 Saturday every 3-4 weeks (from 08:00 to 14:00 hours). Work-life balance! When you work on Saturday, you enjoy rest on the immediately following Monday.

Hiring process

2 steps1 interview

  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
Website
randstad.es
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