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Administrative Assistant (Order Tracking and Incident Resolution)

Hybrid in Barcelona·Full-time·Added today (last checked 9 Nov)

Agency

Randstad España

6134 open roles

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Our summary

Salary: €24,000 a year
About €1,600 a month after tax.
Hours: Jornada intensiva on Fridays
Work mode: Hybrid, Barcelona
Contract: Fixed-term, full-time hours
Spanish: Expected (ad in Spanish)
English: Required
Experience: 2+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum experience of 2-3 years in order management and customer service.
Intermediate-high English (equivalent to B2/C1). Other languages are valued.
A resourceful person with analytical capacity and communication skills.

Nice to have

Knowledge of the chemical distribution or manufacturing sector is valued.

Pay & benefits

What you'll get

Salary: 24k (gross)
Temporary contract to cover maternity leave (approximately 6-9 months) with options for permanent employment. Contract directly with the company.
Teleworking policy (8 days per month with a maximum of 2 days per week).
Flexible start and finish times (7am — 10am). Intensive morning shifts on Fridays.

The role

Do you have previous experience as an order administrator? At Randstad, we are looking for people like you!

A hybrid role in CSR/Sales (dealing with the customer via email primarily, telephone less frequently).

What you'll do

Manage purchase and sales orders and perform follow-up.
Manage purchase and sales commissions
Complete templates to register products, customers, suppliers, etc., in the System, and maintain the file with special observations for each one.
Opening and monitoring of incidents until they are resolved.
Handling requests, claims, and inquiries from customers and suppliers.
Management of Certificates of Analysis, TDS, and SDS.
Ensure that the customer and the supplier receive the necessary and requested documentation.
Control minimum stocks and inform the manager in case there is a need to purchase.
Provide support for commercial communications.
Verify invoices (INVOICE CONTROL DIFFERENCE).

How you'll work

Location: Barcelona

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.