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Sales Agent and Customer Service Representative

On-site in Alcobendas·Full-time·Added 12 days ago

Randstad España

5591 open roles

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What they offer

  • €23,000 a year

    Gross, as stated in the ad.

    About €1,520 a month after tax.

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Work on-site in Alcobendas

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you a person with a commercial soul, proactive, and looking for a challenge where your initiative takes center stage? In our team, we are not looking for conventional administrative staff; we are looking for talent with a business vision capable of transforming every contact into an opportunity for success.

What you'll do

You will be the vital link between the company, our customers, and the sales network. Your objective will not just be managing requests, but offering integral solutions, providing technical advice, and detecting needs to drive sales.

Omnichannel Management: Handling calls, chats, and emails, resolving inquiries regarding products, stock, and services with agility.

Sales Support: Recording orders and offers in the system, actively supporting our field sales network.

Proactive Resolution: Managing transport incidents, claims, and web technical support, ensuring the closure of cases in a timely and proper manner.

Commercial DNA: Direct customer advisory and detection of cross-selling opportunities or new business.

Follow-up: Monitoring orders and processes to guarantee maximum customer satisfaction.

Requirements

What we're looking for

Education: University degree (Licenciatura or Grado).

Experience: Minimum 2-3 years in customer service positions with a commercial component.

Profile: We are looking for real proactivity. If you are the type who waits for the phone to ring, this is not your place. We want someone with initiative, ambition, and a "hunger" for sales.

Skills: Excellent communication and organizational skills, and the ability to work both in a team and autonomously.

Valued: Proficiency in SAP and a good level of English.

Pay & benefits

What you'll get

Contract: Long-term maternity/paternity leave replacement (stability within the project).

Salary: 23,000 gross per year.

Working hours: 40 hours per week.

Schedule: Rotating shifts between 8:00h and 18:00h (Monday to Friday).

Environment: A dynamic team where attitude and the desire to grow are valued above pure administrative execution.

How they hire

2 steps1 interview

  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
Website
randstad.es
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