€17K - €175K
Customer Service with CATALAN + ENGLISH
Madrid, Spain·Customer Service & BPO·Part-time
5389 open roles
What they offer
€10 an hour
Gross, as stated in the ad.
Part-time hours
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was automatically translated to English, .
What you'll do
- Handling customer service inquiries via chat, resolving incidents, and addressing queries and doubts.
- Handling calls to resolve any type of inquiry or complaint.
- Administrative tasks.
- Customer follow-up and support.
- Meeting the quality requirements and parameters set by the company.
Overview
Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?
At Randstad, we have the perfect opportunity for you!
Requirements
Immediate incorporation once training is completed
- Skills with office tools.
- Keyboard agility.
- Good spelling skills.
- Ability to learn.
- Goal-oriented
- Teamwork.
- ESSENTIAL LEVEL C1 CATALAN+ English
Benefits and conditions
*Hybrid and paid training
*Contract 3 months.
*Work shifts 30h/week
*On-site work (at our office at Calle Alcalá 265 - next to El Carmen Metro) from Monday to Friday
What you'll do
- Recepción consultas por chat para atención al cliente, resolución de incidencias, gestiones y dudas.
- Recepción de llamadas para resolver cualquier tipo de consulta o reclamación.
- Gestiones administrativas.
- Seguimiento y soporte a los clientes.
- Cumplir con los requisitos y parámetros de calidad marcados por la empresa.
Overview
¿Tienes experiencia como Teleoperador/a? ¿Te apasiona la atención al cliente? ¿Te consideras proactivo, resolutivo y tienes capacidad para detectar las necesidades del cliente?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!
Requirements
Incorporación inmediata una vez finalizada la formación
- Habilidades con herramientas ofimáticas.
- Agilidad en manejo de teclado
- Buena habilidad ortográfica
- Capacidad de aprendizaje.
- Orientación a objetivos
- Trabajo en equipo.
- IMPRESCINDIBLE NIVEL C1 CATALAN+ ingles
Benefits and conditions
*Formación híbrida y remunerada
*Contrato 3 meses.
*Turnos de trabajo 30h/s
*Trabajo presencial (en nuestra oficina de CL Alcalá 265-Junto en el Metro El Carmen) de Lunes a Viernes