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Customer Service Representative with French and Dutch

Hybrid in Llanera·Full-time·Added yesterday

Randstad España

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Overview

Job details

€27,000 - €28,000 a year
Gross, as stated in the ad.
About €1,760 - €1,820 a month after tax.
Fixed-term contract
Full-time.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Llanera for hybrid days
No relocation package mentioned.

Requirements

What we're looking for

Provide customer support experience or experience as a Client Service Representative

Strong phone contact handling skills and active listening

Familiarity with SAP systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

English, French & Dutch be highly appreciated.

The role

The Customer Service/Business Relationship professional is a key role within the sales structure acting a primary customer interface. They both help field sales people with some activities as well as they act as sales representatives for specific assigned customers in their territories.

What you'll do

Manage large amounts of incoming phone calls

Processing of incoming orders by using different applications. End to end process.

Identify and assess customers¿ needs to achieve satisfaction, by detecting potential sales

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry: Staffing
Website: randstad.es

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