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Delivery Management and Customer Service Specialist (Automotive Sector)

On-site in L'Hospitalet de Llobregat·Full-time·Added 18 days ago

Randstad España

6020 open roles

Overview

Job details

  • €19,000 a year

    Gross, as stated in the ad.

    About €1,410 a month after tax.

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Work on-site in L'Hospitalet de Llobregat

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “FP Grado Medio o Superior en Administración, Comercio o similares.” — per the ad.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Proactive profile: We are looking for someone dynamic, with great organizational and problem-solving skills.
  • Experience: Previous experience in administrative tasks is valued, preferably with a commercial or customer service background.
  • Skills: Excellent verbal and written communication skills, empathy, and orientation towards quality results.

Education & certifications

  • Education: Vocational Training (FP) at Middle or Higher Grade in Administration, Commerce, or similar.

Pay & benefits

What you'll get

Contract: Possibility of joining a 6-month project.

Schedule: Monday to Thursday from 09:00 to 18:15 and intensive Fridays from 08:00 to 15:00.

Location: Plaza Europa

Culture: Integration into an expert team where initiative and a good working environment are valued.

The role

Are you looking for a dynamic project in a leading mobility company?

If you are an organized person, with a passion for the automotive sector, and you are motivated by guaranteeing the best experience for the end customer, this is your opportunity. We are looking for a key professional to ensure that every vehicle reaches its destination in the agreed time and manner.

What you'll do

As a fundamental part of the operations team, your responsibilities will be:

  • Delivery cycle management: Coordinate and plan vehicle logistics (transfers, accessory installations, telematics, and personalized deliveries).
  • Documentary control: Request the documentation necessary for registration and ensure the constant updating of dates in the system.
  • Contract management: Activate contracts on the internal platform and manage the final delivery reports.
  • Customer service (Front Office): Resolution of inquiries and management of complaints through telephone support and email.
  • Internal support: Act as an information facilitator regarding order status for the rest of the commercial and operations teams.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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