Quality Technician / Warranty Specialist with Italian or English language skills

Stable contract (Permanent seasonal)

Full-time, Monday to Friday from 8:00 to 13:00 and from 14:30 to 17:30, intensive summer schedule from 6:00 to 14:00.

Salary: approximately 24,000 to 25,000 gross euros.

Solred card and vehicle wear and tear allowance.

-Academic training: Higher Vocational Training Degree in Electricity and/or Industrial Mechatronics.

-Complementary training: Basic safety training (PRL).

-Office tools and software: Advanced Office package (especially Excel), SAP, Power BI, SQL Server, Power Apps, and Power Automate.

-Languages: Intermediate level of Italian and basic level of English.

-Competencies: High orientation to customers and results, commitment, planning and organizational capacity, teamwork, communication and negotiation skills.

-Possession of a Category B driver's license

-availability to undertake occasional travel, both national (frequent visits to factories) and international.

Other requirements:

Are you looking for a professional challenge where your work has a direct impact on customer satisfaction and operational efficiency? We want to add a Quality Technician (Warranty Specialist) to our team who wants to make a difference.

In this strategic position, you will take on the challenge of guaranteeing the comprehensive management of material and labor warranties throughout their entire life cycle. You will be the key figure responsible for ensuring process quality, overseeing strict compliance with deadlines, and maintaining perfect traceability of all operations.

If you are an agile and decisive person, capable of ensuring operational continuity on-site, resolving incidents effectively, and optimizing material management, this is your opportunity to take a leap in your career and join a leading project in its sector!

-On-site resolution: Provide proactive support by managing material incidents (missing, incorrect, or damaged) to guarantee assembly continuity.

-Warranty management: Comprehensive opening and follow-up of External Non-Conformities (NCE) through the Quarta system, coordinating supply with local providers.

-Orders and deliveries: Comprehensive management in SAP of purchase and sales orders associated with warranties, controlling stock, deadlines, and traceability with the warehouse.

-Administration: Review and validation of delivery notes, ensuring correct administrative assignment and imputation.

-Direct daily coordination with the various Product Units (PU) of the manufacturer in Italy and with local providers through the coordination of the IRC portal, preparing economic compensation reports for manufacturers and managing claims and their collection.

-Customer service: Direct interlocution with customers during the warranty period, coordinating material deliveries and collections.

Workplace location: Castellón (12006)