The English-language job board for Spain

Customer Loyalty and Retention Teleoperator

On-site in Tres Cantos·Part-time·Added 7 days ago (last checked 12 Oct)

Agency
Randstad España

5222 open roles

Overview

Salary
€10.60 an hour
Work mode
On-site, Tres Cantos
Contract
Fixed-term contract, part-time hours
Hours
Includes weekends
Education
Compulsory secondary education (ESO)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

-Education: Compulsory Secondary Education

-Knowledge: - Good communication skills and ability to interact and negotiate

-Experience: 1 year

  • Good disposition for dealing with people.
  • Commercial experience.
  • Experience working with individual objectives and incentives.
  • Skill in the use of digital media.
  • Availability to travel to Tres Cantos

Pay & benefits

What you'll get

  • Schedule: 1,412 hours per year:
  • Morning Shift: Mon to Thu from 8:30 AM to 3:00 PM and Fridays from 9:00 AM to 3:00 PM.
  • Afternoon shift: Mon to Thu 3:00 PM to 9:30 PM and Fridays from 3:00 PM to 9:00 PM.
  • SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM.

Or 1612 annual hours:

  • Morning Shift: Mon to Tue from 9:30 AM to 7:30 PM and Wed to Fri from 8:30 AM to 3:00 PM.
  • Afternoon Shift: Mon to Tue from 10:00 AM to 8:00 PM and Wed to Fri from 2:30 PM to 9:00 PM
  • SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM
  • Paid training from day one. Monday to Friday schedule from 9:00 AM to 6:00 PM
  • Availability to start: October 21st
  • Contract: 6 months + possibility of joining the staff
  • Salary: €10.6/hour + uncapped incentives

The role

Are you interested in telephone sales? Are you interested in the insurance sector? Do you want to develop professionally in one of the largest companies in the insurance sector? This is your offer! We are looking for telephone agents for their customer loyalty department.

What you'll do

  • Receiving calls for personalized attention and advice to clients.
  • Identifying the client's needs.
  • Selling the products.
  • Resolving the queries of current or potential clients.
  • Global management of the demands of the insured through the company's own system.
  • Negotiation, Loyalty and Client Retention.

How you'll work

  • Location: Tres Cantos

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
All open roles at Randstad España
WhatsApp
€42k – €50kHybrid in ZamudioBlue Card thresholdNo Spanish needed

English Customer Service

Randstad España2d ago
Agency
€32k – €35kPolinyàNo Spanish needed
Agency
€36.8k – €41.9kPamplona

IT Project Manager

Randstad España1d ago
Agency
€45k – €55kRemote, MadridBlue Card threshold

Forklift Operator - Automotive Sector

Randstad España2d ago5 locations
Agency
€40k – €43kErmua

Installation Engineer

Randstad España5d ago
Agency
€45k – €50kParets del VallèsBlue Card threshold

Business Finance Senior Analyst

Randstad España1d ago
Agency
€40k – €45kHybrid in San Sebastián de los ReyesNo Spanish needed

Order Processing

Randstad España1d ago
Agency
€28kMolins de ReiNo Spanish needed

Commercial Back Office

Randstad España2d ago3 locations
Agency
€30kHybrid in BarcelonaNo Spanish needed

Customer Service with SAP

Randstad España2d ago
Agency
€25kBarcelonaNo Spanish needed

Tobacco Sector Sales Assistant

Randstad España2d ago
Agency
€24.5kSevillaNo Spanish needed

Procurement Technician

Randstad España1d ago
Agency
€30k – €35kIgualadaNo Spanish needed
See all 5,222 jobs