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Contact Center Agent - English

On-site in Castelló de la Plana·Full-time·Added yesterday (last checked 19 Oct)

Record go

11 open roles

Overview

Work mode
On-site, Castelló de la Plana
Contract
Permanent contract, full-time hours
Hours
Rotating shifts · Includes weekends
English
Required
Benefits
Flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • A resourceful person with a high orientation toward the customer.
  • With previous experience in customer service and a good level of English.
  • With a positive attitude, capacity for teamwork, and willing to continue growing within the company.
  • Minimum of one year of experience in customer service
  • Minimum English level B2. A second foreign language is valued.

  • Good interpersonal, communication, and negotiation skills.

Pay & benefits

What you'll get

  • Join a team of over 400 professionals united to achieve one goal: to become the benchmark for innovation in our sector and be the driving force of change.
  • Joining an ambitious project within a solid company that is committed to continuous improvement.
  • An excellent, multicultural, and dynamic work environment.
  • To have a salary in line with your level of experience at every stage of your professional career.
  • To have development possibilities that will allow you to continue learning and growing as a professional.
  • The option to save on health, childcare, food and transportation expenses, through our flexible remuneration plan.

The role

Let us tell you who we are...

We are a mobility services provider, specialized in vehicle rental at the main tourist locations in Spain, Portugal, Greece, and Italy, positioning ourselves as one of the leading companies in our sector.

We have over 20 years of experience in the industry and a clear mission: to reinvent the vehicle rental experience, stay at the forefront, and offer a fast, simple, and intuitive rental process.

What you'll do

And to achieve that goal, we are selecting 3 Contact Center Administrators to work in our central office in Castellón with immediate start, whose main tasks will be:

  • Attend to and advise customers by telephone and in writing, providing them with personalized and satisfactory service.
  • Process reservations.
  • Resolve all doubts and incidents for our customers.

How you'll work

  • Work according to rotating shifts from Monday to Sunday, with two days off.
  • Permanent contract.

About Record go

Record Go is a Spanish car rental company headquartered in Castellón de la Plana, Spain. It operates a fleet of vehicles across numerous locations in Spain, primarily serving tourists and travelers at airports and popular destinations. The company focuses on providing rental services with a strong emphasis on customer service and operational efficiency.

With offices and rental stations in key Spanish cities and islands such as Barcelona, Madrid, Valencia, Málaga, Seville, Alicante, Ibiza, Menorca, Fuerteventura, and Lanzarote, Record Go offers significant opportunities for international professionals seeking roles in the tourism and mobility sector. The company values a dynamic work environment and often hires for customer-facing positions, making it a viable option for those looking to work in Spain's vibrant travel industry.

Industry
Car Rental
Employees
450
Headquarters
Castellón de la Plana, Spain
In Spain
Barcelona, Madrid, Valencia and 7 more

Good to know if you are moving

  • Record Go operates in multiple Spanish tourist destinations, offering opportunities to work in popular areas like Ibiza, Fuerteventura, and Lanzarote.
  • The company frequently hires for customer-facing roles such as receptionists and drivers, which may require Spanish language skills.
  • Record Go offers a trainee program (RecordGo Trainee) for students or recent graduates, providing practical experience in the car rental industry.
  • As a Spanish company, Record Go provides a chance to work in a local business environment, which can be valuable for those seeking to integrate into the Spanish job market.
All open roles at Record go
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