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Contact Center Trainer - Weekends

On-site in Madrid·Part-time·Added over a year ago (last checked 8 Oct)

Verisure

162 open roles

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Overview

Work mode: On-site, Madrid
Contract: Internship contract, part-time hours
Hours: Includes weekends

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Have sales skills, communication skills, and the ability to actively listen.
Teaching and methodological skills: Proficiency in Excel and PowerPoint (intermediate level).
Exceptional attitude and phone skills.
Seek new ways of team management, motivation, and areas for improvement.
Collaborative attitude, both with colleagues and with those responsible for the campaign.
Ability to build a team and motivate.

Pay & benefits

What you'll get

Fixed salary + variable pay based on goal achievement.
Attractive social benefits package.
Free meal service.
Opportunities for development and growth.

The role

Do you have experience managing visits? Would you like to continue your professional career within the area of training at MKT Contact Center?

This is your opportunity!

We are a department dedicated to the training and specialization of the workers on the MKT Contact Center team, which is dedicated to acquiring new clients, and we want to grow our talent with a person who meets the following requirements:

How you'll work

Part-time schedule of 30 hours per week on weekends.

Hiring process

3 steps2 interviews

Application
Pre-selection
Verisure contacts you to check your fit with the role.
We want to meet you
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Offer
Onboarding
Welcome programme with information and training on the company, teams and objectives.

Verisure looks for potential and fit with the company's values as much as technical skills.
Interviews can be in person or online.

Hiring process

If you believe you meet the requirements, are looking for job stability and professional growth, don't hesitate any longer—we are looking for you!

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry: Home Security
Founded: 1988
Employees: 10,000–15,000
Headquarters: Luxembourg City, Luxembourg
In Spain: Madrid, Barcelona, Valencia and 48 more
Website: verisure.es

Good to know if you are moving

Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
The company is part of a large international group, offering potential for cross-border mobility within Europe.

In their own words

About the company & team

At Securitas Direct, we are committed to fostering professional development opportunities for our employees, and to increasing satisfaction and commitment to the company by mobilizing internal talent.

All open roles at Verisure