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Exhibitor Support Agent Contact Center

Remote, Barcelona·Full-time·Added 1 month ago

Agency

Adecco España

5489 open roles

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Overview

Salary: €17,094 a year
About €1,310 a month after tax.
Work mode: Remote (Barcelona)
Contract: Fixed-term contract, full-time hours
Spanish: Fluent
English: Required
Other languages: Catalan

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Previous experience in customer service.

- Fluent Catalan, Spanish, and English.

- Good communication skills and a customer-oriented approach.

- Ability to manage inquiries in an agile and decisive manner.

Nice to have

- We will especially value experience in B2B environments, events, trade fairs, hospitality, or multichannel customer service.

Pay & benefits

What you'll get

- 100% remote work.

- Schedule: Monday to Friday from 09:00 to 18:00 h.

- Possibility of occasional weekend coverage.

- Salary: €17,094 gross/year.

- Joining a dynamic project linked to the events and exhibitor services sector.

If you are looking for a project where you can use your languages and develop your experience in B2B support and service, we want to meet you!

The role

Do you have experience in customer service and enjoy working in dynamic, service-oriented environments?

At Adecco, we are looking to bring on board an Exhibitor Support Agent to join a Contact Center service, providing support and guidance to exhibitors before, during, and after different events.

What will your duties be?

What you'll do

- Attention and support to exhibitors throughout the entire event cycle.

- Resolution of inquiries and management of requests related to the services available to the exhibitor.

- Support primarily via telephone and email.

- Information and advice regarding different procedures and services.

- Follow-up on requests, guaranteeing agile, professional, and resolution-oriented service.

- Coordination and management of exhibitors' needs during events. At Adecco, we believe in equal opportunities and are committed to Talent Without Labels

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com

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