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Inside Sales Team Lead

On-site in Barcelona·Full-time·Added 16 days ago

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    Rhenus Logistics doesn't mention sponsorship in the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

Skills

Requirements

What we're looking for

  • Lead, coach, and develop team members, including onboarding and training new employees within the Customer Retention and Customer Service functions.
  • Foster a customer-centric culture focused on service excellence, customer satisfaction, and long-term client relationships.
  • Monitor performance, identify improvement opportunities, and support the achievement of commercial and operational objectives.
  • Plan, coordinate, and oversee sales campaigns, monitoring performance through KPIs and providing actionable insights to support business growth.
  • Optimize team workload distribution and resource allocation to ensure operational efficiency and achievement of sales objectives.
  • Contribute to pipeline generation initiatives and customer retention programs, supporting sustainable revenue growth.
  • Act as the main administrator and subject matter expert for CRM platforms and internal sales management tools, ensuring data quality and process compliance.
  • Develop and expand relationships with strategic Inside Sales accounts, identifying opportunities for growth and increased customer value.
  • Ensure consistent implementation of regional sales directives, corporate guidelines, and company policies.
  • Serve as a key user, trainer, and change ambassador for new systems, processes, and digital tools, supporting successful adoption across the organization.
  • Support departmental budgeting and forecasting processes through data analysis and business insights.
  • Promote a strong culture of compliance by implementing and monitoring the required controls, procedures, and policies in line with corporate governance standards.

The role

The Inside Sales Team lead will Implement the sales strategies defined at country / regional level to retain existing customers, drive business growth, increase revenue, and enhance the overall effectiveness of the Customer Service Department.

About Rhenus Logistics

Rhenus Logistics is a global logistics service provider headquartered in Holzwickede, Germany. The company offers a comprehensive range of services including contract logistics, freight forwarding, customs clearance, and supply chain solutions across road, rail, air, and ocean transport. With a strong presence in Europe and operations worldwide, Rhenus employs tens of thousands of people and is part of the Rethmann Group, one of the largest privately owned logistics and environmental services groups in the world.

In Spain, Rhenus operates through multiple offices and warehouses, with a significant number of open roles in areas such as customs, warehouse operations, transport, and sales. The company is actively hiring for both operational and administrative positions, offering opportunities for international professionals, particularly those with experience in logistics, customs, and supply chain management. Rhenus values a multicultural work environment and provides career development paths across its global network, making it an attractive employer for those looking to build a career in logistics in Spain.

Industry
Logistics
Founded
1912
Employees
30,000–50,000
Headquarters
Holzwickede, Germany
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Rhenus has a global presence in over 70 countries, offering international career mobility opportunities.
  • The company provides training and development programs for logistics professionals, including customs and warehouse operations.
  • Spain is a key market for Rhenus, with multiple offices and warehouses, particularly in Madrid and Barcelona.
  • Rhenus is part of the Rethmann Group, a large privately held group, providing financial stability and long-term career prospects.
  • Many roles in Spain involve customs and international trade, which are valuable skills for professionals with EU trade experience.
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