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91,000+ live jobsCredit & Collection Specialist (French)
Hybrid in Spain·Added 7 days ago (last checked 22 Oct)
Our summary
- Work mode
- Hybrid, Spain
- Languages
- French
- Experience
- 2+ years
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Native French or equivalent level (essential)
- Minimum knowledge or 2 years of experience in credit and collections management in corporate or multinational environments.
- Intermediate or advanced level of Excel.
- Familiarity with financial and accounting regulations applicable to collections management.
- Knowledge of billing processes, issuance of direct debit receipts, and refund management.
- Analytical capacity to detect and manage errors in billing and payments.
- Experience in international environments or SSC (Shared Services Center). Interaction with customers from different countries.
- Ideal handling of financial management tools and software (ERP such as ORACLE, SAP, or others).
Nice to have
- English (valuable)
Pay & benefits
What you'll get
In exchange for your commitment....
At Ricoh, we believe that work should make sense, have support, and make you feel fulfilled. To this end, The Ricoh Promise defines your experience through four pillars that shape our culture.
Love to Connect
You will be part of a global community based on openness, inclusion, and genuine collaboration. Through teams, countries, and functions, you will find people who listen, engage, and support, helping you to feel valued and to be yourself every day.
Love to Grow
Your development is truly important to us. We support your professional growth by providing you with tools and resources that help you develop your skills and keep you prepared for the future in a constantly changing environment.
Love to Give Back
Purpose is part of our way of working. You will have opportunities to make a difference through volunteering initiatives, sustainability, and community programs that reflect our values and our commitment to a positive impact.
Love to Succeed
At Ricoh, success is built as a team. You will work in a flexible environment, with resources that care for well-being and real recognition for work well done, through initiatives such as the Imagine. Change. Awards, where we celebrate people's achievements.
The role
What you'll do
We are looking for a person who is Native French or equivalent level (essential), with previous experience in collections.
As a Credit & Collection Specialist you will join the Ricoh Business Services team, performing the following main functions:
- Negotiate and dispute with customers to ensure compliance with invoice payments within the established deadlines.
- Follow up on the collection of invoices for assigned customers, managing debt, identifying delinquency situations, and applying recovery strategies.
- Detect erroneous invoices, analyze the causes of the problem, and provide detailed information to the corresponding departments for resolution.
- Manage refund requests in case of returns, ensuring their correct processing and compliance with internal policies.
- Generate and supervise the correct issuance of direct debit receipts, guaranteeing data accuracy and their presentation within the appropriate deadlines.
- Interact with the sales team to coordinate necessary actions in collection management, incident resolution, and updating customers' contractual conditions.
- Coordinate with other departments (billing, contracts, administration, among others) to resolve incidents and update customer data when necessary.
- Prevent invoices from reaching excessive overdue status, minimizing the impact on the company's provision and the P&L (Profit & Loss statement).
- Ensure compliance with internal credit and collection policies, aligning with local and international regulations.
About Ricoh
Ricoh specialises in providing and integrating end-to-end technology, solutions and services that help organisations respond to evolving workplace demands. Its portfolio spans workplace experience and meeting room solutions, process automation, office print solutions, cloud and cybersecurity services, graphic communication, and industrial print including textile and 3D printing. The company also offers a complete range of office products and software, production printers, and related services through its eShop and OneRicoh portal.
Ricoh is actively hiring in Spain, with open roles spanning account management, IT systems administration, security and compliance, engineering, finance, customer support, marketing and operations. For international professionals, this means a broad range of technology and commercial functions available in the Spanish market under the Ricoh Europe organisation.
- Industry
- Office Supplies
Good to know if you are moving
- Ricoh Europe delivers digital workplace services, print solutions, cybersecurity and process automation, giving international hires exposure to a broad technology portfolio.
- Open roles in Spain span multiple functions, including Account Manager, IT Security Compliance & Reporting Analyst, SRE Engineer, Senior Finance Transformation Manager, and Customer Support Technician.
- The company operates across business solutions areas including Workplace Experience, Process Automation, Office Print Solutions, Cloud & Cybersecurity, Graphic Communication and Industrial Print.
- Technical and engineering roles in Spain include Solution Architect Business Continuity-Backup, Senior Platform Reliability Engineer, Test Automation Engineer and Application Security Consultant.
In their own words
About the company & team
A global leader in digital services, recognized for its innovation, sustainability, and a people-centric culture. We are part of the Gartner Magic Quadrant, are included in the "Global 100 Most Sustainable Companies," and have been recognized as one of the "World's Best Employers 2025" by Forbes.
At Ricoh, we believe that people perform their best when they feel valued and supported. We create inclusive work environments where you can grow, contribute, and make a positive impact, while helping to build a more sustainable future.
Find your place. Transform your future.
Our purpose focuses on understanding and improving the way people work. By focusing on real work experiences, we help every person develop their skills, reach their potential, and perform work that truly matters.
This conviction is at the heart of our promise, The Ricoh Promise. It guides how we select talent, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued, and make a difference. When you join Ricoh, we encourage you to share your ideas, question how things are done, and collaborate with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work has a real impact, at Ricoh you will feel at home.
Additional information
We are a company committed to equal opportunities
We believe that a diversity of perspectives makes us stronger. Therefore, our selection decisions are based on competencies, experience, and potential, and we work with a firm commitment to a fair and inclusive process. If you need any adaptation at any stage of the selection process, let us know: we will be happy to support you so that you can show your best version.
Ready to "Love what you do"? Apply now and help us shape what is to come.
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€30k - €40k
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