Housekeeping Attendant (Afternoon Shift)

Rosa Hotels is based on the philosophy of providing a unique experience to guests through the services of its hotels in the Canary Islands. Each of its hotels specializes in a specific audience, but they all have one thing in common: a commitment to quality for the customer, achieving their position as a benchmark for luxury tourism in Lanzarote. All of this is fulfilled thanks to the personal, special, and close treatment provided to the guests of Rosa Hotels.

Hosts of sublime experiences in Lanzarote and Tenerife. Hotels with a location and hospitality so characteristic that they make Rosa Hotels pioneers in offering a transformative exclusivity for each and every one of their guests.

• Clean, tidy, and ventilate rooms following what is established in the standards, procedures, and manuals.
• Load, organize, and maintain the trolley with the necessary material for the day, leaving it collected and organized for the next day following what is established in the manuals.
• Vacuum, sweep, mop, polish, buff, and generally clean all types of surfaces.
• Distribute and replenish clean linen.
• Leave dirty linen in the corresponding service area.
• Base daily work on service standards.
• Replenish the amenities and stationery material specified in the rooms.
• Report and note in the work report any deficiencies observed in the maintenance of rooms, lounges, etc.….
• Attend to customer complaints and suggestions and refer them to their superior in the event that they cannot be resolved.
• Comply with existing regulations regarding quality, environment, occupational risk prevention, and data protection (LOPD) within the company and collaborate with the hotel in their compliance and continuous improvement.

The working day will take place on the afternoon shift, from 15:45 to 23:45.