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Bellhop

On-site in Yaiza·Full-time·Added 2 days ago (last checked 12 Oct)

Overview

Work mode
On-site, Yaiza
Contract
Full-time
Spanish
Fluent
English
Required
Other languages
German
Education
Compulsory secondary education (ESO)

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Education: EGB, FPI, or FPII. Basic Studies.
  • Language skills: High level of English, German, and Spanish.
  • IT: Office Suite, PROTEL
  • Experience: 1 year in a similar position preferred.

The role

Rosa Hotels is based on the philosophy of providing a unique experience to customers through the services of its hotels in the Canary Islands. Each of its hotels specializes in a specific audience, but they all have one thing in common: a commitment to quality, maintaining their position as a benchmark for luxury tourism in Lanzarote. All of this is achieved thanks to the personal, special, and close treatment provided to the guests of Rosa Hotels.

Hosts of sublime experiences in Lanzarote and Tenerife. Hotels with a location and hospitality so characteristic that they make Rosa Hotels a pioneering brand in offering transformative exclusivity.

What you'll do

  • Read and sign the logbook at the start of the shift
  • Handle room changes, arrivals, and departures of the day
  • Keep the hotel entrance, the Reception area, and the Luggage Storage clean and orderly.
  • Deliver items found and handed in at Reception to the linen department
  • Receive and escort new hotel guests to their rooms. Explain all hotel services while escorting the guest.
  • Collect glasses and collaborate with the Lobby Bar to always have the welcome cocktail material ready and in order
  • Perform the control, storage, and transport of luggage within the hotel premises or to its access doors.
  • Report to your superior in case of detecting a breakdown or lack of cleanliness in the Reception, the Hotel entrance, or the parking area
  • Handle simple errands and tasks, both inside and outside the establishment.
  • Ensure you have updated lists or information regarding the arrivals and departures of the day.
  • Receive and indicate where to go for new hotel guests or visitors.
  • Know the hotel surroundings, nearby services, public transport, etc., well.
  • Ensure that the flags are in a good state of preservation and cleanliness
  • Check the correct functioning of the exterior night lighting of the hall
  • Supervise arrivals and departures through reception
  • Check that the music in the hall is correct and that the volume is appropriate

About Rosa Group (Princesa Yaiza)

The group operates five-star beachfront hotels in Lanzarote and an emblematic hotel in Tenerife, alongside restaurants, a winery (Bodega Stratvs), a farm with an artisan cheese dairy, a sports centre, and fashion and accessories boutiques. Its divisions span premium tourism, gastronomy, sport, wellness and retail, and it describes itself as a leader in exclusive tourism in Lanzarote.

For international professionals, Rosa Group's operations are concentrated in Lanzarote: current openings are on-site roles at Hotel Princesa Yaiza in Yaiza and Hotel Fariones and Fariones Wellness in Tías, covering kitchen, housekeeping, wellness, pool/lifeguard, stewarding, decoration and retail (gourmet shop) positions. The group presents itself as a 'gran familia' with a focus on service excellence, professional development, sustainability and ethics, and its careers site and corporate website are available in Spanish, English and German.

Industry
Hospitality

Good to know if you are moving

  • All current openings are on-site roles in Lanzarote (Las Palmas province), at Hotel Princesa Yaiza in Yaiza and Hotel Fariones / Fariones Wellness in Tías.
  • Open roles span kitchen, housekeeping, stewarding, wellness, pool/lifeguard, decoration and retail positions, including agricultural work at Bodega Stratvs.
  • The group also operates beyond hotels: restaurants, a winery (Bodega Stratvs), a farm with artisan cheese dairy, a sports centre and fashion boutiques, plus an emblematic hotel in Tenerife.
  • Rosa Group describes its workplace culture as being part of 'una gran familia', with a stated focus on professional development, service excellence, sustainability and ethics.
  • The corporate website and careers pages are offered in Spanish, English and German (IDIOMA ES EN DE).

In their own words

Additional information

* Hotel Princesa Yaiza has an Equality Plan, in compliance with current legislation (Organic Law 3/2007 and RD 901/2020 and RD 902/2020).

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