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Ticket Agents – Lanzarote Airport

On-site in Lanzarote·Full-time·Added 1 month ago (last checked 12 Oct)

Ryanair

80 open roles

Overview

Salary
€21,500 - €24,500 a year

About €1,490 - €1,630 a month after tax.

Work mode
On-site, Lanzarote
Contract
Full-time
Hours
Night shift · Split day (jornada partida) · Includes weekends

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Fluent level of English
  • Strong customer orientation
  • Professional appearance
  • Ability to handle multiple tasks in a short period of time
  • Ability to cope with stressful situations in front of large numbers of passengers
  • Interest in teamwork
  • Residing in the province of the vacancy and less than 1 hour from the airport
  • Able to travel to and from the airport every day
  • Available to attend an interview in the coming days
  • Be available to complete a one-week training course (exact details will be provided during the interview).
  • Be available to start work immediately (exact details will be provided during the interview).

Pay & benefits

What you'll get

  • Benefits programme with attractive discounts for all our staff
  • Recognition programmes for our best ambassadors
  • We offer a competitive gross salary governed by our 1st Collective Bargaining Agreement, which can be increased by the variables you generate when you work split shifts, public holidays, Sundays, night shifts, etc., reaching a range of between 21,500 and 24,500 euros gross per year on a full-time basis. * This figure will vary depending on seniority, hours worked or other circumstances governed by our current 1st Collective Bargaining Agreement
  • A comprehensive training programme, uniform and the opportunity to join an expanding team with promotion opportunities is offered
  • Being part of a company where you can develop your work while being yourself

The role

AZUL HANDLING is the group dedicated to providing ground handling and operations services for the airlines of Ryanair Group Spain (Buzz, Lauda, Malta Air & Ryanair DAC), offering them a complete service of passenger assistance, ramp and baggage handling, aircraft towing, AOG (aircraft on ground) spare parts delivery, as well as baggage and aircraft tracking.

At Azul Handling we have the vision of being The leading handling agent in Spain and we have Integrity and People as two of the pillars of our cultural identity, The Azul Way! We are a company committed to the inclusion of diverse people who bring different perspectives to our company. We appreciate and value that each individual is different and can feel comfortable being themselves in their day-to-day life. Any type of diversity (race, color, gender, age, origin, religion, sexual orientation, identity or gender expression, marital status, citizenship or different ability) adds value to our company, enriching our Azul culture and making us proud of the team we form.

AZUL HANDLING is recruiting TICKET AGENTS to provide the best service to our valued passengers. In the handling sector, when we talk about "the ticket area," we refer to the zone of the terminal where our passengers transit (baggage check-in counters, boarding gates, airline information desks, lost and found office, etc.). In this area, assistance, check-in, boarding and multiple passenger service tasks are carried out.

The ultimate goal as a handling agent is to provide quality service in passenger assistance and to facilitate the smooth operation of our work by promoting a positive and safe working environment, dedicated to customer service, ensuring that all our passengers enjoy a pleasant trip with any of the Ryanair Group airlines, on every single one of their flights!

About Ryanair

Ryanair is Europe's largest low-cost airline, operating over 600 aircraft across more than 230 destinations in 40+ countries. The company is known for its ultra-low-cost business model, point-to-point route network, and aggressive expansion strategy, carrying over 180 million passengers annually.

In Spain, Ryanair has a major operational hub at Madrid's Adolfo Suárez Madrid-Barajas Airport and a significant base at Barcelona-El Prat, with additional bases in Alicante, Ibiza, Málaga, Mallorca, Murcia, Sevilla, Valencia, Zaragoza, and the Canary Islands. The company is one of the largest private employers in Spanish aviation, and its Spanish operations are a key part of its European network, offering roles in engineering, maintenance, and airport operations. For international hires, Ryanair provides a structured environment with clear career paths, and its Spanish bases are attractive for those seeking to work in a fast-paced, high-volume aviation environment.

Industry
Airlines
Founded
1984
Employees
27,000
Headquarters
Dublin, Ireland
In Spain
Madrid, Barcelona, Palma de Mallorca and 11 more

Good to know if you are moving

  • Ryanair's Spanish bases are concentrated at major airports (Madrid, Barcelona, Palma, Málaga, Sevilla, Valencia, Zaragoza, and the Canary Islands), so relocation often means living in or near a major Spanish city.
  • The company operates a large engineering and maintenance operation (JCAM) in Madrid and Barcelona, hiring licensed aircraft mechanics (EASA B1/B2) and avionics technicians — a good fit for professionals with aviation engineering backgrounds.
  • Ryanair is a highly structured, process-driven company; roles such as 'Airworthiness Review Staff (ARC Signatory) Engineer' and 'Maintenance Programme Engineer' are regulated by EASA, which is attractive for professionals who value clear procedures and compliance.
  • The company offers a range of roles in Spain, from customer-facing positions (passenger agents, team leaders) to technical roles (IT support, SAP consultants, sheet metal workers), which means there are opportunities for both Spanish-speaking professionals and those with technical skills.
  • Ryanair's Spanish operations are part of a global network, so international hires can expect a multicultural environment and the possibility of internal mobility across the group's European bases.

In their own words

Additional information

Azul Handling is a company committed to equal opportunities. All candidates will be considered without distinction of race, color, gender, age, origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, or different ability. Likewise, Azul Handling is committed to working with and providing reasonable accommodations to those candidates with physical or mental disabilities who may require them.

If you believe you need any type of reasonable accommodation at any point during the selection process, please let us know. Azul Handling will treat any data you provide us in this regard with total confidentiality, and solely for the purpose previously indicated.

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