Nurse
A Nurse will provide healthcare and monitoring for residents in a senior living facility. The role offers a stable permanent contract and professional development opportunities.
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This job advert was originally written in Spanish.
🌱Experience: Experience of at least between one and three years in similar functions.
👉Other skills and knowledge: Negotiation, Communication, Customer Orientation, Results Orientation.
🌍Languages: High level of English is valued.
🎓Education: Higher Vocational Training. University studies are valued.
👉 Hybrid remote work model
👉 Social benefits: Medical insurance, life insurance, death coverage, and meal card
👉 Flexible working hours, free company shuttle bus, free office parking, intensive working hours in summer, and much more....
Your mission will be to respond to claims and complaints received in the Companies in accordance with the Processes and Procedures established for this purpose, according to the defined quality standards and deadlines.
And also...
💙 You will perform the registration of the non-conformity / complaint / claim in the defined system.
💙 You will record the main actions taken in relation to the claim received, in such a way that it captures the traceability of the claim process.
💙 You will perform the verification, in the claim record, of the different fields to be taken into account or completed: Product, entry channel, Supplier, etc.
💙 You will make telephone contacts with the customer when it is necessary to expand information or request additional documentation.
💙 You will prepare in writing the response that the Company will give to the customer in relation to the claim filed, following the quality standards established in the procedure.
💙 You will control that the response to the customer adjusts to the deadlines marked within the procedure and current legal regulations.
👉 Availability to enter into a temporary contract.
Sanitas is a leading healthcare company in Spain, offering private health insurance, hospitals, dental clinics, and senior care services. It is part of the Bupa Group, a global healthcare organization headquartered in London, UK. With a network of medical centers, dental clinics, and care homes across Spain, Sanitas serves millions of customers and is a major player in the Spanish healthcare market.
Sanitas has a strong presence throughout Spain, with offices and facilities in Madrid, Barcelona, and many other cities. The company is known for its focus on innovation and digital health, and it actively hires healthcare professionals, including nurses, physiotherapists, and dental staff, as well as corporate roles in IT, finance, and strategy. For international professionals, Sanitas offers opportunities to work in a dynamic healthcare environment in Spain, with roles that may require Spanish language skills, especially in patient-facing positions.
At Sanitas we welcome you with open arms. You will be part of an innovative team, committed to employees and focused on caring for and helping customers. We offer a dynamic environment with development and growth opportunities where people are our greatest value.
We are #TopEmployers2025 in Spain! 🏆 This Top Employers Spain certification recognizes our commitment to employee well-being, as well as the policies and procedures in place to care for each and every person who is part of Sanitas. And most importantly, it drives us to keep improving!
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