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Junior Telecommunications NOC Support Technician

On-site in Madrid·Full-time·Added yesterday (last checked 21 Oct)

Satronics. Grupo Satlink

4 open roles

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Overview

Work mode: On-site, Madrid
Contract: Permanent contract, full-time hours
English: Required
Experience: 2+ years
Education: Higher vocational training (FP Grado Superior)

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Training as a Higher Technician in a Higher Level Vocational Training Cycle in Computer Science, Electronics, or Telecommunications
Minimum of 2 years of professional experience in a related position
B2 level of English

Pay & benefits

What you'll get

Competitive fixed salary in line with the candidate's experience and skills
Young, stimulating, collaborative, and motivating work environment.
Possibility of professional development and growth in a constantly evolving technological environment.

The role

What you'll do

First-line assistance to customers
Writing of technical notes and manuals
Attend to initial customer inquiries via telephone or email
Manage assistance software or the ticketing system
Provide assistance regarding the company's products or services
Stay up to date with updates regarding changes within the company
Delegate difficult problems to second-level support
Resolve inquiries or incidents remotely

About Satronics. Grupo Satlink

Satronics (Grupo Satlink) is a Spanish satellite communications company that designs, manufactures, and operates satellite ground stations and provides satellite connectivity services. The company serves clients across government, defense, enterprise, and maritime sectors, offering managed satellite services, teleport operations, and satellite equipment. With a workforce of over 500 employees, Satronics operates globally, with a strong presence in Latin America, Europe, and Africa, and is recognized as a key player in the satellite communications industry.

In Spain, Satronics is headquartered in Madrid, where its main engineering and operations teams are based. The company is known for its strong engineering culture, with a significant portion of its workforce dedicated to R&D, hardware design, and testing. For international professionals, Satronics offers opportunities in satellite systems engineering, hardware development, and quality assurance, making it a relevant employer for those with backgrounds in telecommunications, electronics, or aerospace engineering. The company's work environment is technical and project-driven, with a focus on innovation in satellite technology.

Industry: Satcom
Founded: 1986
Employees: 500–1,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: gruposatlink.com

Good to know if you are moving

Satronics is a Spanish company, so international hires would be joining the company in its home market, which can simplify work permit and visa processes.
The company's engineering roles are highly technical, and Spanish language proficiency is often a plus, though not always mandatory, depending on the team.
Madrid offers a high quality of life with a lower cost of living compared to other major European capitals, which can be attractive for international professionals.
The company works on projects with a global scope, particularly in Latin America and Europe, which can offer international exposure and travel opportunities.
Satronics' engineering roles often involve hardware testing and validation, which are transferable skills for professionals from the aerospace, automotive, or telecommunications industries.

In their own words

About the company & team

Join Satlink, a leading company in the development of technological solutions for the management, sustainability, and knowledge of the oceans, resources, and satellite communication solutions. Our mission is to develop advanced technologies that contribute to a more sustainable and connected future. In our team, we value creativity, collaboration, and the constant pursuit of innovative solutions.

Additional information

In compliance with Regulation (EU) 2016/679, we inform you that your personal data will be processed by Satlink S.L. for the purpose of including your candidacy in our personnel selection processes. You may exercise your data protection rights at info@satlink.es. You may obtain additional information regarding the processing of your data in our Privacy Policy published at www.satlink.es.

All open roles at Satronics. Grupo Satlink