Museum Information Assistant

A leading national company in the management of cultural, artistic, and heritage spaces, projects, and equipment is selecting a professional to join the information service of the Museu de la Mar in Port de Sóller.

• Opening and closing of the space.
• Receiving, welcoming, and correctly attending to the visiting public, guaranteeing a satisfactory experience during the museum visit and fostering the critical spirit of the visitors.
• Receiving, processing, and managing visitor complaints.
• Controlling the startup and shutdown of audiovisual, lighting, and other technical equipment used in the center's exhibitions and activities. Informing the contract manager in case of detecting incidents related to this equipment.
• Supervision, during the opening and closing of the center, of the elements that form part of the museum, ensuring they are correctly placed. If incidents are detected that cannot be resolved immediately by the staff, they must be communicated to the contract manager immediately.
• Explanation of the museum rules and the tour route.
• Receiving telephone calls from the switchboard and managing correspondence, in accordance with the established protocol.
• Management of the activities agenda and coordination of group visits to events held at the museum.
• Collection and centralization of press news related to the museum.
• Collection and management of statistical data regarding the profile and number of visitors, as well as the count of attendees to programmed events and activities. Under no circumstances will personal data that allows for the identification of visitors be processed.
• Control, when applicable, of the maintenance, delivery, and return of the audio guide service and other devices used for following exhibitions and activities.
• Distribution of brochures, informative booklets, and posters directed to the various databases managed by the Consortium or to new databases that are generated.
• Collaboration in the preparation of spaces for the activities programmed at the center, including the arrangement of tables, chairs, and other equipment and furniture.
• Ensuring the adequate presence, quality, and condition of informative and promotional materials (triptychs, brochures, etc.) at the points intended for their display and distribution.

This is a schedule that will be carried out from 9:30 to 17:00 on Fridays and on Sundays from 9:30 to 14:00 from May to September (summer schedule), and from 9:30 to 15:00 on Fridays and on Sundays from 9:30 to 14:00 from October to April (winter schedule).