€12
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88,000+ live jobsCultural Mediation and Visitor Services
On-site in Hernani·Full-time·Added 2 days ago (last checked 4 Nov)
Our summary
- Hours
- Includes weekends
- Work mode
- On-site, Hernani
- Contract
- Temporary, full-time hours
- English
- Required
- Other languages
- French, Basque
- Experience
- 2+ years
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Bachelor's Degree in Humanities: Fine Arts, Art History, History, or similar.
- Basque: C1 level or EGA
- English: High level (B2 or higher)
- French: High level (B2 or higher)
- Minimum 2 years in activities similar to the job content.
Key competencies/skills for good job performance
- Personal and group communication skills
- Ability to work in a team
- Willingness to learn
- Proactive and empathetic attitude towards visitors
- Knowledge of customer service techniques
- Knowledge in the field of museum didactics
- Permanent interest in cultural activity
- Skill and kindness in dealing with people
Languages
- Other languages will be valued
The role
A leading national company in the management of cultural, artistic, and heritage spaces, projects, and facilities is selecting a professional for customer service in Hernani. The main functions of the job position are:
What you'll do
1. Ticket sales and visitor service:
Informing visitors about museum hours, services, and offered content, ticket sales, handing out brochures, taking responsibility for the ticket sales cash register, and all auxiliary tasks necessary for user access to the Museum.
2. Room surveillance and mediation:
Offering information and guiding visitors in the Museum rooms, as well as ensuring compliance with regulations. Checking the correct operating status of the different exhibition elements and communicating any incidents.
2. Guided tours:
Carrying out guided tours in different languages.
Hiring for weekends, high season, and temporary substitutions.
About Sedena
Sedena is a Spanish service management company specializing in cultural, artistic, and sports projects. With more than 35 years of experience, it designs and manages services for public and private institutions, focusing on art and heritage, sociocultural programs, and physical activity. The company positions itself as a national leader in these sectors, offering innovative and excellent service delivery.
- Industry
- Professional Services
- Headquarters
- Spain
Good to know if you are moving
- Based in Spain with national operations, offering roles across various regions.
- Focus on cultural, educational, and sports services, providing opportunities in public-facing and coordination roles.
- Over 35 years of experience, indicating stability and established client relationships.
- Works with public administrations and private entities, offering diverse project environments.
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