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Senior Governance Coordinator

Remote, Barcelona·Added today (last checked 21 Oct)

Seidor

89 open roles

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Overview

Work mode: Remote (Barcelona)
Hours: Jornada intensiva on Fridays and in summer
English: Required
Other languages: Catalan
Experience: Senior level
Benefits: Private health insurance, flexible pay plan

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

Advanced Excel (pivot tables, formulas, analysis, and information monitoring).
Knowledge of project management and monitoring.
General knowledge of:
- Workstations.
- ICT infrastructures.
- Systems and servers.
- Networks and communications.
- Handling of ITSM tools (Remedy desirable).

Languages

Fluent Catalan
English B2

Pay & benefits

What you'll get

Flexibility and work-life balance. Remote work is in our DNA. We promote flexible scheduling, and we have intensive working days on Fridays and during the months of July and August. 🙌
Continuous learning. Training in languages, technical skills, certifications, etc.
Individualized career path, so that you are the one who decides how far you want to go. 🚀
Flexible benefits program. Daycare, restaurant, transport vouchers, and medical insurance.
Exclusive discounts and special conditions on technology, leisure, travel, etc. 🌟

The role

As a Senior Governance Coordinator, you will be part of our specialized team offering professional Service Desk services, where we take responsibility for ISO 20000 certified multi-client support and work under market-standard methodologies, such as ITIL.

Our user service center has established talent management focused on enhancing the well-being and performance of the team.

What you'll do

Manage the receipt, classification, prioritization, and follow-up of ICT demands.
Provide support for the coordination, control, and monitoring of technological projects.
Monitor milestones, risks, dependencies, and project planning. Collaborate in the strategic and operational governance of the field.
Provide support for the economic, financial, and billing monitoring of services and projects.
Prepare reports, dashboards, and monitoring documentation.
Coordinate communication with technical teams, users, functional managers, and providers.
Collaborate with the Service Delivery Manager to ensure compliance with deadlines, costs, and committed objectives.
Support the continuous improvement of ICT management and governance processes.

About Seidor

Industry: IT Services
Website: seidor.com

In their own words

About the company & team

Humanizing Technology.

We are a large company with a start-up soul. We organize ourselves into expert knowledge units that collaborate with one another.

For this reason, we seek restless people, who are motivated by challenges and eager to grow personally and professionally, who join our team to have a positive impact on the world through technology.

Additional information

A diverse team. We respect the differences that make us more human. 💜
Companionship. We work in teams and learn from one another.
Autonomy and the possibility to propose and promote new opportunities.
You will be able to be part of solidarity and environmentally related initiatives.
If you have international interests, we are in 45 countries. 🌍

Join our team and help us humanize the world through technology!

All open roles at Seidor