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IT Operations Governance Coordinator

Hybrid in Madrid·Added 7 months ago

This job was published 7 months ago

Still open when we checked on 3 Oct

SG Tech

80 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    SG Tech doesn't mention sponsorship in the ad.

  • Be near Madrid, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

Skills

Nice to have

This job was automatically translated to English.

Requirements

What we're looking for

  • Experience in IT operations, IT governance, PMO, or operational improvement.
  • Experience working in multinational or multi-site environments.
  • Strong process analysis and organizational skills.
  • Ability to coordinate initiatives across multiple stakeholders and locations.
  • Good communication, reporting, and analytical skills.

Nice to have

  • Knowledge of project management methodologies (PMP, Prince2) or IT service management (ITIL) is a plus.

The role

We are looking for an IS/IT Operations Governance Coordinator to support IT operations governance and optimization across multiple plants within our international industrial organization.

The role focuses on process harmonization, creating synergies between plants, coordinating the IT operations roadmap, and governing operational initiatives, helping to drive simplification, standardization, and efficiency across the organization.

What you'll do

  • Map IT operations processes across different plants and identify opportunities for simplification and standardization.
  • Identify and support synergies between plants, including shared tools, systems, and operational practices.
  • Maintain documentation, knowledge base, and best practices across the different plants.
  • Coordinate the planning and execution of the IT operations roadmap and track the progress of initiatives.
  • Support project governance and portfolio tracking, including timelines and reporting.
  • Prepare operational dashboards and executive summaries for IT management.
  • Support initiatives focused on process optimization, application rationalization, and operational efficiency.

Why join us

  • Play a key role in driving operational excellence and standardization in a global IT operations environment.
  • Work with international IT teams across different plants to develop initiatives that simplify, optimize, and transform IT operations within a large industrial organization.

About SG Tech

Serviguide BPO is a business process outsourcing and technology services company based in Madrid, Spain. It provides a wide range of services including IT consulting, software development, systems engineering, and technical support across sectors such as aerospace, defense, banking, insurance, and public administration. The company operates as a staffing and project-based services provider, offering both on-site and remote roles for clients across Spain and internationally.

Serviguide BPO has a strong presence in Spain, with job opportunities spanning Madrid, Barcelona, Gijón, and A Coruña, among other locations. The company frequently hires for roles requiring specialized technical skills, including SAP, .NET, Java, DevOps, and embedded systems, and offers many 100% remote positions. For international professionals, Serviguide BPO provides opportunities to work on high-tech projects in sectors like space systems, defense, and air traffic management, though most roles require Spanish language proficiency and EU work authorization.

Industry
BPO
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Gijón and 1 more

Good to know if you are moving

  • Serviguide BPO is headquartered in Madrid, Spain, and has offices in several Spanish cities, including Barcelona, Gijón, and A Coruña.
  • The company offers many 100% remote positions, which can be attractive for international professionals seeking flexibility.
  • Most roles require Spanish language proficiency, so non-Spanish speakers may face language barriers.
  • The company works on projects in sectors like aerospace, defense, and banking, providing opportunities for specialized engineers and IT professionals.
  • International candidates will likely need a valid EU work permit or Spanish visa, as the company does not appear to offer visa sponsorship.
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