Administrative Assistant - Route Planning

At SGS, a world leader in inspection, verification, testing, and certification, we continue to grow and want to hire an Administrative Assistant for our Field Inspection team to work with a full-time or part-time contract.

We are looking for an organized, proactive person with good communication skills, who wants to be part of a dynamic environment and collaborate in the coordination of technical services and customer service.

You will be a key piece in the organization and administrative management of the service, coordinating appointments, providing support to technical teams, and ensuring the correct management of information and documentation.

• Telephone contact with customers for the organization and planning of inspection, maintenance, and repair visits.
• Coordination of schedules and assignment of routes to the various technicians in the department.
• Management and updating of information on customer platforms.
• Recording and monitoring of administrative and operational data.
• Handling and managing phone calls.
• General administrative support to the field inspection team.
• Documentary follow-up and control of administrative incidents.

• Higher Level Vocational Training in the administrative area.
• Minimum of 6 months of experience in administrative or customer service positions.
• Regular use of the Office suite:
  • Excel
  • Word
  • Outlook
• Good telephone communication skills and customer service skills.
• Organized, proactive person with the ability to manage multiple tasks simultaneously.

⭐ We will especially value

• Experience in route coordination or management of technical teams.
• Experience working with management platforms or CRM tools.
• Ability to work in a team and attention to detail.