Videographer
Sklum3d ago
A Videographer will develop technical scripts and create audiovisual content for various platforms. The role offers benefits like private medical insurance and employee discounts.
Gandia
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86,000+ live jobsCustomer Service Agent
On-site in Gandia·Added 23 days ago
Still open when we checked on 5 Oct
Overview
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Gandia
No relocation package mentioned.
Benefits
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Skills
This job was automatically translated to English.
Requirements
What we're looking for
- Experience: At least 1 year in customer service or public-facing positions.
- Tools: Office Suite (user level)
Benefits of joining the Sklum Team:
Pay & benefits
What you'll get
- Continuous working day
- Physical training
- Children's and summer school
- Health insurance
- Cafeteria
- Additional discounts on our products.
The role
At SKLUM, we are looking for a customer service agent to join our team for the Spanish market at our offices in Villalonga (10 min from Gandía). In this role, you will be responsible for supporting our customers by attending to requests through different channels, guaranteeing service quality.
What you'll do
- Customer service and advisory: Resolve any inquiry through the different contact channels, facilitating the shopping experience for the user.
- Incident management: Manage modifications, cancellations, blocks, and payment incidents, offering solutions in accordance with internal action protocols.
- Internal coordination: Maintain constant communication with departments such as logistics, warehouse, and administration to expedite the resolution of complex cases.
- Service quality guarantee: Ensure the integral satisfaction of the customer throughout their entire interaction and after-sales process.
How you'll work
Schedule: Monday to Thursday from 8:00h to 16:30h and Friday from 8:00h to 15:30h
Minimum requirements
If you feel passion for decoration, interior design, and offering excellent customer service, join our team.
About Sklum
Sklum is a Spanish furniture and home decor company that designs, manufactures, and sells its own products primarily through an online platform. Founded in 2005 and headquartered in Villajoyosa, Alicante, the company has grown into one of the leading e-commerce furniture retailers in Spain, with a strong presence across Europe. Sklum operates its own logistics and production facilities, allowing it to control quality and delivery times, and offers a wide range of furniture, lighting, and home accessories.
Sklum's operations are deeply rooted in Spain, with its main offices and logistics hub located in Villajoyosa, Alicante. The company's work culture is dynamic and focused on e-commerce, logistics, and product design, making it an interesting option for international professionals with skills in these areas. While the company's primary language is Spanish, it serves multiple European markets, and roles such as customer service agents with German language skills indicate a need for multilingual talent. For international hires, Sklum offers the opportunity to work in a growing, digitally-driven retail company in a coastal Mediterranean location.
- Industry
- Furniture and Home Decor
- Founded
- 2001
- Employees
- 1,000–5,000
- Headquarters
- Villajoyosa, Spain
- In Spain
- Villajoyosa
- Website
- sklum.com
Good to know if you are moving
- Sklum is headquartered in Villajoyosa, a coastal town in Alicante, offering a Mediterranean lifestyle.
- The company operates in multiple European markets, creating opportunities for multilingual professionals, especially in customer service roles.
- Sklum has its own logistics and production facilities, providing roles in operations, planning, and quality control.
- As a Spanish-founded company, it offers a chance to work in a local e-commerce environment with international reach.
In their own words
About the company & team
We are a digital company with a young team (young at heart, regardless of age—go, forever young!), who love the good life and good vibes, and who aim to bring the latest trends in home decor to every household.
To achieve this, we believe in boosting your talent and supporting your professional growth within a multicultural, diverse, and passionate community.
What will your main functions be as Customer Service?
Additional information
At SKLUM, we are firmly committed to guaranteeing total equality of opportunity for all people at our workplace, building an inclusive and equitable environment. We value each worker for their talents, skills and contributions, regardless of their race, religion, color, origin, gender, sexual orientation, age, marital status or disability.
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