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Receptionist

On-site in Barcelona·Full-time·Added 3 days ago

Hesperia World

80 open roles

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Overview

Job details

  • Fixed-term contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Barcelona

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

At Hesperia World, we transform the way hospitality is experienced. We are a leading group in the hotel sector with a national and international presence, managing unique experiences in urban hotels, holiday hotels, and resorts. If you are looking for an environment where innovation, excellence, and talent are the protagonists, this is your place. Join us and be part of a constantly evolving company.
We are looking for a RECEPTIONIST for our HOTEL HESPERIA PRESIDENTE located in the center of Barcelona.

What will you do in your day-to-day?
• Manage the guest's stay from check-in to check-out.
• Identify and welcome all hotel guests and visitors
• Recognize repeat customers
• Pre-assignment of rooms
• Attend to all guest requirements before, during, and after their stay at the hotel
• Handle the reception cash desk (customer payments, currency exchange, etc.)
• Attend to telephone calls, faxes, and e-mails, taking room, restaurant, and internal service reservations when necessary
• Promotion of all hotel services
• Offer information on hotel services and tourist information about the city

What you'll do

• Attend to customer complaints and suggestions and refer them to their superior in the event they cannot be resolved
• Invoicing and daily balancing of the cash desk and other services offered at reception
What do you need for the position?

description

WE ARE LOOKING FOR YOU!

Requirements

What we're looking for

· Minimum of one year of experience in similar roles.

· Customer orientation, enthusiasm, and initiative

Nice to have

· Knowledge of Opera will be valued.

Education & certifications

· High school diploma.

Languages

· English level, other languages valued.

Pay & benefits

What you'll get

What do we offer?
• Immediate start
• Ongoing training and opportunities for growth
• Temporary contract
• 40-hour work week, Monday to Sunday, with the corresponding established rest days
• Occasional night shifts
• Great work environment
• Salary according to collective bargaining agreement
• Discounts on company products

We look forward to meeting you!

About Hesperia World

Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.

Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.

Industry
Hospitality
Founded
1977
Employees
1,000–5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Lanzarote and 3 more
Website
hesperia.com

Good to know if you are moving

  • Many resort positions, such as those in Lanzarote and Mallorca, include accommodation, easing the relocation process for international hires.
  • The company offers internships in multiple departments, including front office, culinary, marketing, and revenue management, providing entry points for newcomers to the Spanish hospitality sector.
  • Hesperia World operates properties under the Hyatt brand, giving employees exposure to international standards and career development opportunities.
  • Positions are available in various Spanish locations, from urban centers like Barcelona and Madrid to island resorts, offering diverse living environments.
  • The company values guest experience and professional growth, with roles ranging from entry-level to management, suitable for different experience levels.
All open roles at Hesperia World

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