Training and Education Manager Southern European Hub

Department: Global Clinical Affairs & Education, Southern European Hub
Location: Madrid (on-site)
Reports To: Global Head of Clinical Affairs & Education, Clear Correct
Reports: Yes (1-2 reports)

Job Summary:
The Training & Education (T&E) Manager plays a pivotal role in driving the adoption and success of ClearCorrect through impactful education initiatives. This role balances strategic cross-team activities with operational excellence, ensuring Southern European Hub education programs are aligned with global strategy while tailored to the local market needs. The position is critical to building credibility with healthcare professionals, accelerating clinical adoption, and positioning ClearCorrect as the partner of choice.

Key Responsibilities

Education Strategy & Programs
• Serve as the regional education strategist, translating the Hub market insights into global program design and priorities.
• Act as a thought partner to Global Education team, shaping long-term education strategies, KPIs, and investment decisions.
• Drive innovation by introducing and piloting new digital education formats (microlearning, AI-powered learning, gamification, hybrid workshops).
• Work closely with Sales leadership to embed education into commercial strategy, equipping the field force with learning tools to drive utilization.
• Define and track key education KPIs (learner outcomes, adoption impact, program ROI).
• Use CRM and analytics tools to demonstrate the value of education to leadership and commercial teams.
• Collaborate with Marketing to integrate education into campaigns and amplify reach across multiple channels.
• Partner with Clinical Research and R&D&I to translate innovations into education content for customers.
• Coordinate and deliver best-in-class local education events, webinars, and workshops, ensuring operational excellence and brand consistency.
• Partner with Global T&E to ensure curriculum consistency and scalability across regions.
• Lead post-event measurement and impact reporting to track ROI and influence business growth.

Key Customer & KOL Engagement
• Build and manage strong relationships with Key Opinion Leaders (KOLs), ensuring alignment with global strategy while addressing local needs.
• Support the creation of advisory boards with KOLs and speakers to shape future education programs.
• Expand partnerships with universities, dental schools, and professional associations to strengthen market influence.
• Act as a regional ambassador for global education initiatives, driving adoption and alignment across North America.
• Mentor and support regional team members, fostering a culture of excellence and innovation in education delivery.
• Champion changes by advocating for global standards, while tailoring execution to regional realities.

Minimal Qualifications
• Associate or Bachelor's degree in a relevant field of work or an equivalent combination of dentistry, training education, or product management with work-related experience
• 4+ years' work experience in oral health education industries.
• Track record in achieving challenging results.
• Good knowledge of computer operations and Microsoft Office tools.
• Language: English (Fluent) and Spanish (Fluent), French or Italian (Preferred).
• Expected travel 40%.

Personal attributes & cultural fit
• Energetic, straightforward, and performance-driven professionality with entrepreneurial spirit and strong marketing and commercial execution abilities.
• Ability to work independently and collaboratively in a matrix environment.
• Strong presentation and communication skills.
• Ability to celebrate successes and inspire a motivational team environment.
• Effective relationship builder.
• Enthusiastic about providing excellent support & service, always customer centric.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.