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Observability Specialist for Integral and Scalable Solutions

On-site in Santa Cruz de Tenerife·Added 1 month ago

Telefónica

220 open roles

Overview

Requirements

  • Have the right to work in Spain

    Telefónica doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Santa Cruz de Tenerife

    No relocation package mentioned.

  • University degree

    “Titulación: Ingeniería en Sistemas, Informática, Telecomunicaciones o carreras afines.” — per the ad.

This job was automatically translated to English.

Requirements

Education & certifications

Degree: Systems Engineering, Computer Science, Telecommunications, or related fields.

Languages

  • English

The role

Telefónica Global Technology (TGT) is a subsidiary of the Telefónica Group that provides Information Systems services, as well as Development, Implementation, Evolution, Maintenance, Integration, and Consulting services for specialized systems in the fields of SAP, Appian, Salesforce, BMC, Celonis, and Workplace applications, among others.

That is to say, it is responsible for managing Telefónica's Global Applications, providing support to all of the Telefónica Group's legal entities, as well as providing these same services to the external B2B market.

The projects carried out are very varied, but all with a common indicator: the final objective is to be the high-level trusted advisor to our clients and to generate a high impact with the projects in which we are involved.

What you'll do

  • Design, implementation, and management of observability solutions over services and Infrastructure, supported by market APMs, achieving real-time and proactive detection of anomalies and errors

  • Support in activities related to monitoring in SD-WAN and WLAN service environments
  • Ability to integrate different technologies, manufacturers, and systems ensuring compatibility and scalability
  • Experience in agile and scalable deployments, with the ability to adapt solutions to different client sizes and needs.
  • Participation in cloud infrastructure projects, distributed systems, and automation
  • Design and deployment of monitoring and observability architecture through the use of Open Telemetry
  • Experience in incident resolution and system performance optimization
  • Having worked in DevOps, SRE, or similar teams, with a focus on continuous improvement
  • Cloud: AWS Services (EC2, ECS, RDS, BackUp, Kinesis, AWS Cloudwatch, Api Gateway, CloudFront or AWS Lambda)

source_heading

The profile sought will be an Observability Specialist for Integral and Scalable Solutions

Courses and certifications: in monitoring/observability tools such as Elastic, Dynatrace, Viewtinet, Splunk, Kibana, etc., agile methodologies,

  • Ability to design open, parameterizable solutions with available APIs to facilitate the incorporation of new functionalities and technology
  • Knowledge of tools and methodologies: Jira/Remedy (ITSM), Git/GitHub, Agile (Scrum/Kanban), technical documentation
  • Gathering client requirements, understanding needs to translate them into effective technical solutions, covering the pre-sales layer (preparing, presenting, and defending proposals, executing demos) and implementation (project management, vendor control, teams, client)
  • Knowledge of on-premise, SaaS, PaaS, or hybrid deployments, adapting to client needs.
  • Result orientation and negotiation skills
  • Proactivity, empathy, and good customer service. Curiosity about new technologies and market trends

About Telefónica

Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.

In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.

Industry
Telecom
Founded
1924
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
  • The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
  • Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
  • The company offers a comprehensive relocation package and support for international hires, including visa assistance.
  • With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.

In their own words

About the company & team

You join nearly 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the enthusiasm of day one across all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica, you have everything you need to become the best version of yourself. We need people like you to take on this great challenge and help build the Telefónica of tomorrow.

At Telefónica, we believe in new ways of working and we are leaders in implementing Digital Disconnection under the principle "Disconnect to Reconnect."

You will join a company whose activities are governed by its code of ethics, Our Responsible Business Principles. We seek people who identify with them, who help us make decisions based on integrity, commitment, and transparency, and who commit to ethical management, promoting fairer and more sustainable social and environmental development.

Additional information

We are convinced that diverse and inclusive teams are more innovative, more transformative, and achieve better results. That is why we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation or identity, culture, disability, or any other personal condition.

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