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91,000+ live jobsHybrid in Barcelona·Part-time·Added 7 days ago (last checked 22 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Do you have a high level of Catalan?
Do you enjoy customer service?
Do you have commercial experience and are you motivated to reach objectives?
We are looking for people...
With a vocation for customer service.
With a commercial profile and orientation toward results.
Problem-solving and with communication skills.
Skills in the use of IT tools.
With a desire to learn and grow professionally.
Essential
-High or native Catalan (minimum 90% oral and written).
-Experience in customer service and commercial functions.
-Negotiation and persuasion skills.
-Orientation toward cross-selling and results.
-ESO or equivalent studies.
-Agility in the handling of IT tools and CRM.
-Availability to work the indicated shifts.
-Experience in banking, insurance, or financial services.
-Experience in contact centers.
-Training in Finance, Administration, Commerce, or Business.
-Paid training
- Salary according to the Contact Center Collective Agreement (Specialist Teleoperator category)
- Stable project in a leading entity in the banking sector
This could be your opportunity to join an important project in the banking sector!
Your functions- Handling incoming calls from banking sector customers.
- Information and advice regarding financial products and services.
- Resolving inquiries and issues.
- Identification of cross-selling opportunities.
- Management and updating of information in CRM.
- Guaranteeing quality service and customer orientation.WorkplaceBarcelona - Av. Diagonal, 67
Possibility of hybrid work after the initial period.
Working day and hoursWork from Monday to Sunday, with two weekends off per month.
Split Shift (37.5 h/week)From 11:30 to 16:00 / 17:00 to 20:00
Calendar Shift A (35 h/week)From 10:00 to 15:00 / 16:00 to 21:00
Afternoon ShiftFrom 16:00 to 22:00 (30.5 h/week)
or
From 15:00 to 22:00 (35 h/week)
Availability for any of the assigned schedules is required.
-Initial 3-month contract
- Possibility of a hybrid model
1 interview
Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.
Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Apply and be part of a leading project in the banking sector!
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€9.72
🇪🇸
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