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Customer Service Teleoperator - Technology Sector (Afternoon Shift)

On-site in Madrid·Part-time·Added 1 month ago

Overview

Job details

  • Part-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

🔹 Experience or knowledge of Telephony Systems and mobile Communications is essential

🔹 Experience in customer management.

Nice to have

🔹 Intermediate or Higher Degree in IT or similar is valued.

🔹 B1 level English is valued

Pay & benefits

What you'll get

🎯 Contract: 3 months with the possibility of extension.

💰 Salary: 9.71 gross per hour.

📅 Schedule: 30 hours per week in the afternoon shift from 15:00 - 21:00H

📅 Working days: Monday to Saturday, (one Saturday every month and a half, approximately two months).

🏆 Extras:  6 days of training, starting 15/09 until 22/09, the training schedule is M-Th from 9:00 to 17:00, F from 9:00 to 16:00H.

🚀 Opportunities for growth within the company

The role

📢 We Are Looking For You! We are looking for a TELEOPERATOR (M/F/X) CUSTOMER SERVICE TECHNOLOGY SECTOR in Madrid.📢

Do you have experience as a TELEOPERATOR (M/F/X) CUSTOMER SERVICE TECHNOLOGY SECTOR or would you like to make the leap into this sector? This could be your opportunity! We are looking for people eager to work in Madrid.

What you'll do

✔️ Comprehensive service via Chat, Telephone, and email, responding to customer needs based on established procedures, standards, and quality objectives.

✔️ Effective handling and resolution of customer incidents, inquiries and doubts

✔️ Compliance with the campaign's KPIs.

✔️ Updating knowledge through the scripts and procedures associated with the service.

✔️ Updating and managing databases

Hiring process

If you think this offer is for you, do not hesitate to sign up! Click on "Apply for this job" and send us your CV. 📩

We are waiting for you! 💼✨

About Triangle Solutions RRHH

Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.

Industry
Staffing

In their own words

About the company & team

At Triangle Solutions HR, we have spent more than 25 years helping people find employment and helping companies bring in the best talent. We work across different sectors and are passionate about connecting people with the opportunities that best suit their skills and aspirations.

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