The English-language job board for Spain

Senior Product Manager - Bugs, Maps & User Experience

On-site in Madrid·Full-time·Added 2 days ago (last checked 26 Oct)

Tribbu

5 open roles

Apply

Our summary

Salary: €45,000 - €50,000 a year
About €2,720 - €2,960 a month after tax.
Hours: Monday to Friday
Work mode: On-site, Madrid
Contract: Permanent, full-time hours
Experience: Senior level
Benefits: Flexible pay plan

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Pay clears the EU Blue Card threshold
The advertised pay is over the €41,356 bar, so the route exists if Tribbu uses it.

More jobs over the Blue Card threshold

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Solid experience as a Product Manager in native mobile apps, in a senior role.
Analytical and meticulous profile: you know how to cross-reference support data (Zendesk, Intercom) with product analytics.
Knowledge of map APIs (Google Maps, Mapbox), their costs, and state management in-app.
High empathy for the user and an obsession with quality.

Nice to have

Extra points if you also have experience in mobility, logistics, or delivery apps, or in B2C products with massive user bases where support and stability are critical.

CULTURE

You will report to Juanma Varo and work side-by-side with mobile and backend engineering, design, and the User Success team. At TRIBBU, there is no bureaucracy or heavy hierarchies: decisions are made close to the problem and every person builds with real autonomy. We eliminate the take-home technical test and replace it with agile conversations where what matters is how you think, not how you memorize.

PERKS

Pay & benefits

What you'll get

Salary: €45,000 - €50,000
Real Ownership: You will have your own domain over the quality, stability, and experience of the app and total autonomy to decide what to build and why.
Healthy Body: Personal training sessions in the office gym 3 days a week. No excuses!
Phantom Shares: We want you to be part of the success and feel like an owner of what you build.
Flexible Compensation: Save on your dining and public transport expenses. More things are to come.
Free Trips: Move with TRIBBU and experience the impact of an app that simply works on every journey.
Petfriendly: We know that pets are part of the family. Therefore, you will be able to bring your four-legged companion to the office, always respecting basic rules to guarantee the well-being and coexistence of everyone.

The role

CHALLENGE

When a trip cannot be verified because geolocation fails, or an incident takes too long to resolve, we lose more than just a journey: we lose trust. With the growth of recent months, app stability and the way we resolve our users' problems have become a priority to protect TRIBBU's reputation.

ROLE

Lead the Satisfaction and Resolution mission.
Fix the geolocation and map bugs that currently prevent trip verification.
Listen to the user: convert complaints and support tickets into prioritized and actionable problems.
Build a bug and ticket resolution system, from detection to closure.
Cross-reference support data with product analytics to attack the root cause, not the symptom.
Manage the usage and costs of map APIs.

Every bug you close is a trip that is successfully verified and a person who trusts TRIBBU again. At our scale, that is felt in every journey.

PROFILE

How you'll work

Location: Madrid. We come to the office Monday to Friday but with Flexibility and Freedom.
Flexibility: Flexible schedule because we trust your commitment and results.

About Tribbu

Industry: Mobility

In their own words

Additional information

We are building something much bigger than an app. We are redefining how people move.

If you believe you can remove the friction from TRIBBU's future... we want to meet you

Let's Trust

All open roles at Tribbu