Alumni Manager

Required training

• University degree.
• Between 2 and 4 years of experience in project coordination, management of programs, communities, events, or transversal initiatives.
• B2 level of English. Knowledge of French will be positively valued.
• Excellent organizational and planning skills.
• Ability to coordinate multiple stakeholders and manage priorities.
• Strong written and verbal communication skills.
• Orientation toward service and user experience.
• Analytical skills and results orientation.
• Proficiency in Microsoft 365 and digital tools.

Will be positively valued

• Experience in universities, business schools, or educational institutions.
• Experience in community management or loyalty programs.
• Knowledge of CRM and SaaS platforms.
• Experience in the coordination of external providers.
• Knowledge of automation tools and artificial intelligence applied to processes.

Key competencies

• Organization and planning.
• Proactivity.
• Autonomy.
• Problem-solving.
• Ability to coordinate cross-functional teams.
• Attention to detail.
• Teamwork.
• Adaptability.
• User orientation.
• Ability to operate in dynamic and growing environments.

Do you want to develop your career at the leading private university in Spain?

At UAX - Alfonso X el Sabio University,__SJ

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

You will be responsible for the coordination and execution of the daily Alumni operation, guaranteeing an excellent experience for our graduates, the correct functioning of services, the revitalization of the community, and coordination with the different areas of the organization.

You will work transversally with teams such as Marketing, Employability, Faculties, Student Experience, and external providers, contributing to the successful materialization of the Alumni strategy through efficient and coordinated execution.

FUNCTIONS

Alumni community management:

• Attention and support to alumni, incident management, and database updates.
• Driving community participation and proposing improvements to the Alumni experience.

Transversal and operational coordination:

• Coordination with internal areas and providers for the execution of initiatives, campaigns, and programs.
• Monitoring of actions, deadlines, and transversal collaborations.

Communication and content:

• Coordination of the editorial calendar, production, and publication of content.
• Monitoring of deliverables and coordination with agencies, providers, and Marketing.

Event organization:

• Logistical organization and coordination of events.
• Management of registrations, providers, communications, and operational support.
• Analysis of results and proposals for improvement.

Alumni services operation:

• Operational coordination of services and programs.
• Administrative management, support to participants, and implementation of new initiatives.

Reporting and continuous improvement:

• Preparation of reports and monitoring of KPIs.
• Identification of incidents, risks, and opportunities for improvement to increase community engagement.

In UAX you will

• Continuous professional growth: We
• Impact and purpose: Each
• A close-knit, collaborative, and demanding culture: __S
• The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco