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Customer Service Administrator

On-site in Barcelona·Full-time·Added 4 days ago

Viatris

8 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Barcelona
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

At Viatris, we offercompetitivesalaries, benefitsandan inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Requirements

What we're looking for

Experience in SAP is essential (customer master data management is a plus).
Attention to detail and the ability to work with a high volume of records.
Ability to follow structured and compliance-oriented processes.
Knowledge of GxP processes is a plus.
Teamwork and the ability to coordinate with different stakeholders.

The role

Every day, we rise to the challenge to make a difference, and here's how the Customer Service Administrator role will make an impact.

The Customer Service Administrator will provide support to the Customer Relations / Master Data team in the customer re-legalization process, ensuring the correct collection and uploading of evidence in SAP to meet the 2026 project deadlines.

What you'll do

Search for, collect, and attach evidence/documentation in SAP (XD01 / XD02 / XD03).
Guarantee the correct organization and uploading of documentation into the system.
Provide support in the basic validation of records under supervision.
Open and manage incidents when documentation is missing or discrepancies exist.
Coordinate with internal teams (Master Data, Customer Support, Quality) for case resolution.

About Viatris

Viatris is a global healthcare company formed in 2020 through the merger of Mylan and Upjohn, the latter being Pfizer's off-patent branded and generic medicines division. The company focuses on making healthcare accessible worldwide by offering a diverse portfolio of over 1,400 approved molecules in more than 165 countries, spanning therapeutic areas such as cardiovascular, metabolic, respiratory, and central nervous system conditions. With a strong focus on patient health, Viatris is a major player in the global pharmaceutical industry, employing more than 35,000 people worldwide.

In Spain, Viatris maintains a significant presence with one of its largest European operations located in Barcelona, serving as a regional hub for areas such as regulatory, medical, and digital innovation. The company's Spanish site is a center for its commercial and technical operations, reflecting a collaborative and innovative work culture. For international professionals, Viatris in Spain offers roles that support a diverse and multicultural workforce, with opportunities across biomedical, digital, and business functions, making it an attractive employer for those seeking to advance their careers in the pharmaceutical sector in a country with a strong industry presence.

Industry: Pharmaceuticals
Founded: 2020
Employees: 10,000–50,000
Headquarters: Canonsburg, USA
In Spain: Barcelona
Website: viatris.com

Good to know if you are moving

Viatris has a major operational hub in Barcelona, one of its largest in the world, offering potential positions in manufacturing, digital, and global services.
The company's Spanish presence creates a multicultural environment, with professionals from various nationalities due to its global scope.
Being a relatively new and growing company, Viatris offers international professionals the opportunity to be part of shaping its corporate culture in Spain.
Spanish operations are strategic for global health products, positioning roles in Barcelona as significant for the company's international portfolio.
Relocating to Spain can come with to be part of a big, structured global healthcare player with a range of opportunities in professional support functions.

In their own words

About the company & team

Viatris Pharmaceuticals S.L.

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.

Additional information

Viatris is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

Viatris is an Equal Opportunity Employer.

All open roles at Viatris