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90,000+ live jobsSales Application Specialist HITS
On-site in Galicia·Full-time·Added today (last checked 13 Nov)
Our summary
- Work mode
- On-site, Galicia
- Contract
- Full-time
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
Requirements
Nice to have
- Commercial
- Expert level
Interpersonal skills
Asertivity
- Advanced level
Active communication
Conflict management-
Commercial view/sense-
Customer focus
- Medium-advanced level
Negotiation skills
- Functional
- Advanced level
Knowledge of the Labs organization as well as their general flows.
Knowledge of the general concepts of the different IT products o Functional knowledge of the different specific modules.
Knowledge of principal competitors.
Ability to translate the functional requirements into integrations.
- Medium-Advanced Level
Knowledge of the specific processes of the different sections of the Laboratory.
Knowledge of the laboratory catalog.
- Thecnical
- Expert level
Project management knowledge, especially at the scope, change management and project closing. • Medium-Advanced Level
Knowledge and/or experience in system architecture and virtualization.
- Medium level
Knowledge and/or experience in databases administration and application servers, especially WildFly.
Knowledge and/or experience in the different communication protocols, interoperability platforms and data migration.
Fluency in the use of computer language and jargon.
Education & certifications
- Bachelor's degree relative to Studies in Computer Engineering, Electronic Engineering, Telecommunications, Industrial Engineering or similar.
- Mid-level vocational training in Microcomputer and Network Systems or in Operating IT Systems. High level vocational training in Administration of Networked IT Systems.
- Bachelor's degree or simliar in Health Sciences like Medicine, Pharmacy, Chemistry, Biology, Biomedical Engineering or related discipline.
- Clinical Specialist in Laboratory Medicine, Clinical Chemistry. Microbiology, Immunology, Haematology or Clinical Pathology.
- Mid-level vocational training in Laboratory Technician or High level vocational training in Clinical and Biomedical Laboratory Technician.
Languages
- Spanish
- Fluent English is recommended
The role
The Sales Application Specialist (SAS) of Healthcare IT Solutions is in charge of ensuring the specialised sales of Werfen IT products, guaranteeing satisfaction and excelent level of service to our customers, identifying new business opportunities. The aim of this role is to provide efficiency, profitability and to ensure the sustainability of BU HITS.
Its main responsabilities are:
- Having an understanding of customer needs in order to provide them with solutions to solve their problems, establishing a close long term relationship and giving support to KAMs.
- Maintain a high level of service to maximise customer satisfaction and operations' profitability.
- Have technical knowledge to ensure that the solutions meet the needs of the customers and that their expectations match with Werfen's solution.
- Be involved in: pre-sales, sales, implementation (occasionally) and sale of evolutions.
- Manage different stakeholders (internal and external).
- Be a point of reference in IT solutions selling and projects. Have knowledge of our product, project and technology management as well as our main competitors. Support the Sales Area and the BU HITS in the process.
The Healthcare IT Solutions Sales Application Specialist (SAS) position will initially report to the BUHITS Business Unit Manager and, once the pilot will be finished, this role will report to Area Managers.
What you'll do
- External responsibilities
- Identify new customers and promote the change towards Werfen IT solutions.
- Disseminate eminence at the highest level - at decision makers level - in order to build confidence and strength in the first interactions with the different customers (Lab Service Managers, SIL Managers, IT Managers and Managements).
- Generate business with new and present clients, applying IT knowledge and negotiation skills, establishing relationships with decision-making clients together with the KAM in the IT field (Laboratory Service Managers, SIL Managers, IT Managers and Management).
- Prepare the customer in understanding the level of service that Werfen can offer during and after the implementation, by performing a correct expectation management.
- Be an advisor of the evolutionary services selling (technological, functional and organizational) as well as controlling the service level after the implementation, managing with the customer the global status of the installation.
- Be responsible for the initial requirements gathering for the preliminary sizing of the project o Define the scope of the project and the subsequent service level.
- Be responsible of offer creation and calculation of the profitability.
- Present and support the economic and project proposal to the client in coordination with KAM.
- Lead the preparation of the bid response together with KAM, Product Managers, IT Ops Area Manager, if necessary, with Facilities' Project Manager.
- Participate in the definition of the scope of the project and its final planning o Participate in the Kick Off of the Implementation Project o Participate in the Implementation Project Steering Committee, being a critical role in the project control.
- Manage Scope and changes related to it.
- Accountable for Risk and Deviation Management (relational, project and economic.
- Be responsible of the Quality Control of the project execution in coordination with Project Manager, including the Go Live confirmation.
- Manage Conflict in the kick-off phase.
- Participate in the Closure of the Implementation Project
- Internal responsibilities
- Act as a bridge between marketing, IT Operations (IT Ops) and the area.
- Liaise with internal key stakeholders (AM, BUM) participating - not leading - in the overall IT solution sales strategy.
- Responsibility in the achievement of the established business objectives.
- Responsibility in the achievement of the operational objectives (efforts and times, efficiency, quality) set by BU HITS-
- Promote company's regulations and Quality policies.
- Guarantee the company's Code of Ethics.
How you'll work
- Daily work in the Area.
- Up to 20% in Iberia, mainly Galicia
Job Information
Number
Job function
Sales
Job type
Full-time
Location
Galicia
Country
Spain
Experience
- In IT projects within the scope of Clinical Laboratories and/or hospital environments.
- In IT Project Management.
- In the management of the structure of Clinical Laboratories, as well as in the definition of the associated global processes.
Skills and Competencies
The ideal candidate for this position will exhibit the following skills and competencies:
- Good communication and relational skills.
- High degree of autonomy and proactivity.
- Flexible attitude and ability to work in teams.
- Time management skills and result oriented.
- Analytical skills
About Werfen
Werfen is a global medical diagnostics company headquartered in Barcelona, Spain, specializing in in vitro diagnostic systems and reagents for hemostasis, acute care, transfusion, autoimmunity, and transplant. With direct operations in 30 countries and distribution in over 100 territories, the company generated nearly €2.2 billion in sales in 2024 and employs 7,000 people worldwide. Its technology centers are located in the United States and Europe, and it recently acquired Omixon, a Budapest-based NGS company, to expand its transplant diagnostics portfolio.
- Industry
- Medical Diagnostics
- Founded
- 1966
- Employees
- 5,000–10,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona
Good to know if you are moving
- Headquartered in Barcelona, Spain, offering a Mediterranean lifestyle and a major European tech and business hub.
- Operates in 30 countries directly, providing potential international mobility opportunities within the company.
- Family-owned and innovative, with a strong focus on R&D and technology centers in the US and Europe.
- Workforce of 7,000 employees, indicating a large, established organization with diverse roles.
- Recent acquisition of Omixon (Budapest) may create new opportunities in NGS and transplant diagnostics.
In their own words
About the company & team
- Close collaboration with all BU Healthcare IT Solutions roles, especially Product Managers, IT Ops Area Managers and Project Managers.
- Close relationship with all Sales roles, especially with Key Account Managers and Area Managers
- Good communication with Service, especially IT Support.
Additional information
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.
www.werfen.com
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