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Receptionist

On-site in Sevilla·Added yesterday (last checked 30 Oct)

Yurbban Hospitality Group

7 open roles

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Our summary

Hours: Rotating shifts · Includes weekends
Work mode: On-site, Sevilla
Spanish: Fluent
English: Required
Education: University degree
Benefits: Private health insurance, flexible pay plan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in hotel reception or customer service positions, preferably in hotel establishments.
Training in Tourism, Hotel Management, Hospitality, or related areas.
Fluent Spanish level and minimum intermediate English (B2), both spoken and written.
Excellent communication skills, customer orientation, and incident resolution capacity.
Organized, proactive, results-oriented, and detail-focused individual.
Ability to work in a team and adapt to a dynamic environment.
Availability to work rotating shifts, including weekends and holidays.
Positive attitude, vocation for service, and affinity with the values of Yurbban Hospitality Group.

Nice to have

Knowledge of other languages will be positively valued.
Proficiency in computer tools and hotel management systems (PMS) is valued.

Pay & benefits

What you'll get

Growth opportunities within the expanding group with a personalized career plan
Continuous training with Yurbban Academy
A place where a good atmosphere and professionalism go hand in hand
Quarterly afterworks and teambuilding activities
30 calendar days of vacation + your birthday off
Discounts on all national and international accommodations for you and your family & friends
Flexible compensation plan (restaurant, transport, medical insurance, nursery)
Management of advances with Payflow
Access to the Benefits Club with thousands of discounts on leisure, travel, sports, and more

The role

We are looking for a receptionist for the Reception department at Colectia Hotel Santa Lucia, Seville.

What you'll do

Perform check-in and check-out processes, guaranteeing agile, warm, and personalized attention.
Attend to the inquiries, requests, and needs of guests during their stay, offering effective solutions.
Manage reservations, modifications, and cancellations through the hotel management system (PMS).
Provide information and recommendations regarding hotel services, activities, and points of interest in Seville.
Manage telephone calls, emails, and communications with guests.
Perform billing, collection, and cash control tasks following established procedures.
Attend to and resolve possible incidents and complaints, guaranteeing guest satisfaction.
Collaborate with the Housekeeping, Maintenance, and other teams to ensure the correct functioning of the hotel.
Promote the establishment's services and identify upselling opportunities to improve the guest experience.
Keep guest information up to date and guarantee compliance with the group's quality and service standards.

Hiring process

If you wish to be part of an experience where every day represents an opportunity to create unforgettable moments for our guests, apply now!

Join Yurbban Hospitality Group!

About Yurbban Hospitality Group

Yurbban Hospitality Group is a Barcelona-based hospitality company that operates a portfolio of boutique hotels and hospitality services. The group manages properties such as Hotel Yurbban Ramblas and Colectia Hotel Dos Aceras, focusing on design-led, urban hospitality experiences. With a presence in Spain and international locations, the company combines local charm with professional hotel management standards.

For international professionals, Yurbban offers opportunities across hotel operations, maintenance, accounting, and front desk roles, with positions in Barcelona and other locations. The group emphasizes a dynamic, guest-centric work culture and provides a pathway to gain experience in Spain's vibrant tourism sector. While the company is rooted in Barcelona, its expanding portfolio and international roles (e.g., Miami Beach) make it an attractive option for those seeking mobility in hospitality.

Industry: Hospitality
Employees: 100–500
Headquarters: Barcelona, Spain
In Spain: Barcelona

Good to know if you are moving

The group is headquartered in Barcelona, offering opportunities to work in one of Europe's top tourist destinations.
International roles, such as the J1 Front Desk position in Miami Beach, provide pathways for professionals seeking global hospitality experience.
The company operates boutique hotels, which often offer a more personalized work environment compared to large chains.
Spanish language skills are likely beneficial for front-facing roles in Spain, though international roles may require English proficiency.
The group's portfolio includes properties in central Barcelona, such as Hotel Yurbban Ramblas, providing easy access to urban amenities.

In their own words

About the company & team

About Yurbban Hospitality Group
At Yurbban, we don't just offer accommodation; we create moments to remember. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand.
We are driven by surprising others, doing things right, and enjoying ourselves while we do them.

Our essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than words.
We love to innovate, we care for people and the planet, we act with transparency, we give 100% to every challenge and, above all, we work together to achieve it.

Why join us
Being part of Yurbban means growing in an environment where ideas matter and a good atmosphere is felt. We operate accommodations in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.

All open roles at Yurbban Hospitality Group