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Customer Service Administrator with SAP

Hybrid in Madrid·Full-time·Added 2 days ago (last checked 15 Oct)

Agency

Adecco España

5530 open roles

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Overview

Salary: €18,200 a year
About €1,380 a month after tax.
Work mode: Hybrid, Madrid
Contract: Permanent contract, full-time hours
English: Required
Education: University degree

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What are we looking for?

Higher education in Administration or a related field is essential

English level, minimum B2, is essential

1-2 years of experience as an Administrative Assistant

Organized person, proactive, and with a great capacity for data analysis

Ability to work in a team.

Nice to have

Experience with SAP is highly valued

Experience with EDI is highly valued

Pay & benefits

What you'll get

What do we offer?

Gross annual salary of €18,200 gross/annual + Annual teleworking allowance of €199.24

Joining a solid, well-known company with an excellent working environment.

administracion

The role

We are selecting an Administrator with SAP for a well-known pharmaceutical company.

What you'll do

What will you do in this position?

Your main responsibilities within the Logistics department will be the following: Telephone customer service and email management.

Reception, processing, and follow-up of orders through SAP, EDI, and email.

Electronic invoicing management, invoice rectification, credit notes, and returns.

Registration, management, and resolution of incidents via CRM.

Document management: Sending of invoices, delivery notes, and forms.

Order management.

Follow-up of quality incidents, product returns, and cold chain control.

Management of hospital registrations and data updates.

Review and follow-up of outstanding customer debt.

How you'll work

Contract through Adecco for 6 months + 6 months + Transition to permanent

Location: Madrid

Schedule: Monday to Thursday from 07:45h to 14h and from 15h to 17h. Friday from 07:45h to 14:15h

Hybrid modality: 3 days of teleworking, 2 in-person

Requirements

sap

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com

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