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Telephone Agent - Alarm Sector

On-site in Madrid·Part-time·Added 12 days ago (last checked 1 Nov)

Agency

Adecco España

4299 open roles

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Our summary

Salary: €9.72 an hour
Hours: Monday to Friday
Work mode: On-site, Madrid
Contract: Fixed-term, part-time hours
Education: Compulsory secondary education (ESO)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Contact Center

This job advert was originally written in Spanish.

Requirements

What we're looking for

Goal-oriented
Secondary education
Eagerness to learn and have fun
A liking for teamwork and dealing with customers.
Desire to belong to a great company in which you can develop professionally.

Pay & benefits

What you'll get

Initial 2-month contract
Salary 9.72 gross/hour
INITIAL TRAINING lasting 6 days with a start date from 16/11/2026 to 23/11/2026 from 9:00 to 15:00. Hybrid and paid training*.
Start date once training is completed on 24/11/2026.

The role

We are looking for Customer Service Agents for an important company in the alarm sector in Madrid.

What you'll do

Customer service and advice via telephone calls.
Resolution of doubts, inquiries, and incidents.
Identification of needs to offer the most suitable alarm equipment and coverage for each profile.
Personalized guidance on security products and services.

How you'll work

35-hour work week from MONDAY TO FRIDAY in a shift from 1 PM to 8 PM.
On-site work in the El Carmen metro area.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.