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Banking Telephone Agent - Languages

Hybrid in València·Full-time·Added 4 days ago (last checked 1 Nov)

Agency

Adecco España

4299 open roles

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Our summary

Salary: €10 an hour
Hours: Night shift
Work mode: Hybrid, València
Contract: Fixed-term, full-time hours

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for people...

With a vocation for customer service.

With a commercial profile and orientation toward results.

Problem-solving and with communication skills.

Skills in the use of IT tools.

With a desire to learn and grow professionally.

Pay & benefits

What you'll get

Paid training from 16/11 to 11/12

(no training on December 07 and 08 due to public holidays)

Start date 14/12

Initial 3-month contract

Paid training with €306.60 upon passing the probationary period.

Training schedule: from 09:00 to 15:00 hours

Fixed salary according to the Contact Center Agreement, Teleoperator Specialist category, and bonuses for night shifts and languages

Possibility to develop your career in a stable project with great recognition in the financial sector.

The role

Join our team of Banking Telephone Agents and develop your professional career! Do you like customer service?

Do you have commercial experience and are you motivated to reach objectives?

This could be your opportunity to join an important project in the banking sector!

What you'll do

Your functions- Handling incoming calls from banking sector customers.

Information and advice regarding financial products and services.
Resolving inquiries and issues.
Identification of cross-selling opportunities.
Management and updating of information in CRM.
Guarantee quality service and customer guidance.

How you'll work

Workplace Valencia - Calle Musico Peydro 36

On-site work or Teleworking

Working day and hours BASQUE

Afternoon shift from 16:00 to 24:00 h, 38.5 h/week. On-site work from Monday to Sunday. Language bonus + night shift bonus + transport.
Night shift from 00:00 to 08:00 h, 38.5 h/week. Teleworking from Monday to Friday. Language bon

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.