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National Customer Service Representative (Disability Certificate Required)

On-site in O Cercanías·Full-time·Added 10 days ago

Still open when we checked on 28 Sept

Adecco España

5623 open roles

Overview

Job details

  • €17,712 a year

    Gross, as stated in the ad.

    About €1,350 a month after tax.

  • 12 or 14 salary payments a year

    Your pick, per the ad: the same annual pay either way.

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in O Cercanías

    No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

-Minimum experience of 3 months in a similar customer service position.

-Proficiency in Office suite.

- Residing in the area or nearby.

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Nice to have

-Knowledge of the courier and transport sector is valued.

Pay & benefits

What you'll get

-Full-time, Monday to Friday, from 9:00 to 14:00 and from 15:00 to 18:00.

-Annual gross salary 17,712 €, 12 or 14 payments.

-Replacement contract.

The role

Join a leading courier and transport company! We are looking for a professional passionate about customer service to join our team in Murcia. In this position, you will have the opportunity to solve daily challenges, manage inquiries, and coordinate solutions, always with the goal of guaranteeing the satisfaction of our customers nationwide. If you enjoy direct interaction and are organized, this is the place for you.

What you'll do

Functions to execute:

-Management of customer calls and emails.

-Administrative functions derived from said calls.

-Notification and management of collection and delivery incidents to the customer.

-Escalation of more complex incidents.

- Shipment tracking.

-Recording of collections.

-Preparation of reports for customers.

How you'll work

We offer you a temporary contract, full-time employment with a split shift, and an inclusive and dynamic work environment. To apply, it is necessary to reside in Murcia or the surrounding areas (position located in the Cabezo Cortao industrial estate). If you are looking to grow professionally in a strategic sector, this is your opportunity!

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com
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