The English-language job board for Spain

Virtual Operations Trainer in Alicante

Remote, Alicante·Full-time·Added 16 days ago (last checked 1 Nov)

Agency
Adecco España

4087 open roles

Our summary

Salary
€1,500 a month

About €1,370 a month after tax.

Hours
Monday to Friday
Payments
12 salary payments a year
Work mode
Remote (Alicante)
Contract
Fixed-term, full-time hours
Spanish
Expected (ad in Spanish)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

Adecco España is hiring for this role in several places. This vacancy is in Alicante.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in training, customer service, telephone support, quality, or team monitoring.
  • Excellent verbal communication skills.
  • Orientation towards the resolution of incidents and problems.
  • Strong organizational and task management skills.
  • Good command of IT tools and digital environments.
  • Autonomous, organized, and people-oriented profile.

Good proficiency in digital tools, video calls, Excel, and management platforms.

Nice to have

  • Availability to start in November.

Pay & benefits

What you'll get

  • Temporary contract until December 31, 2026.
  • Initial training during the week of November 2nd.
  • Planned start of activity the week of November 9th.
  • 100% remote modality.
  • Full-time schedule of 40 hours per week, Monday to Friday.
  • Schedule: 10:00h to 14:00h and from 16:00 to 20:00h (flexible)
  • Salary of €1,500 gross/month (12 payments) + variable of up to €3,000 gross annually.
  • Computer and mobile phone provided by the company.
  • Joining a high-volume national project.
  • Initial training and ongoing support.

Visa & relocation

We are looking for professionals located in any part of Spain.

The role

📞 Telephone Trainer | 100% Remote Project

Would you like to be part of a national project and develop your experience in training, coaching, and telephone support?

At Adecco Outsourcing, we are looking to hire 8 Telephone Trainers for a temporary national project.

If you communicate easily, enjoy helping people resolve specific incidents, and handle digital environments well, we want to meet you!

What you'll do

Your main responsibility will be to make follow-up, coaching, and support calls to collaborators, helping them resolve specific incidents and ensuring the correct application of established procedures.

This is not about delivering general training, but rather intervening on specific needs detected during daily operations.

  • Make follow-up and coaching calls.
  • Identify incidents and specific needs of the collaborators.
  • Guide and advise for the correct resolution of specific problems.
  • Resolve doubts related to the operations and procedures of the project.
  • Register and update information in the management tools.
  • Perform follow-up on assigned cases.
  • Escalate incidents when necessary.
  • Keep documentation and reports associated with the activity up to date.

Location

100% remote position.

We want to meet you!

If you are motivated by working in a dynamic environment, helping people improve their performance through telephone coaching, and being part of a national project, apply now!

Hiring process

1 interview

  • Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
  • The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing

In their own words

About the company & team

At Adecco Outsourcing, we are looking forward to meeting you. 🚀

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

All open roles at Adecco España
WhatsApp
See all 4,087 jobs