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Customer Service Teleoperator (with Disability)

Hybrid in Zaragoza·Full-time·Added 1 month ago (last checked 1 Nov)

Agency

Adecco España

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Our summary

Work mode: Hybrid, Zaragoza
Contract: Permanent, full-time hours

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Disability certificate equal to or greater than 33% or Total permanent disability compatible with the offered position
Customer orientation and service
Communication skills
Office automation skills (Excel (intermediate level), Outlook, and Word)
Full autonomy in the workplace for the performance of the different functions
Proactivity and initiative
Ability to learn new processes and internal tools.
Ability to work oriented towards objectives and workloads.
Teamwork and coordination skills

People with disabilities: It will be necessary to hold an official Disability Certificate of 33% or higher issued by the competent public body.

Pay & benefits

What you'll get

Full-time
Morning schedule from 9:00 to 15:00 with access to company bus (possibility of flexible scheduling from 8:00 to 17:00)
Salary according to collective agreement
Company social benefits: company bus, pension plan, flexible working system with up to 50% voluntary teleworking

The role

At Fundación Adecco, we are selecting a Customer Service Teleoperator with a disability for a Contact Center company located in Polígono Plaza.

If you are motivated by interacting with people and have customer orientation and service skills, this is your opportunity!

We are looking for committed, responsible people with motivation for work and for developing and growing professionally in this field.

What you'll do

Among the functions required to be performed, they are:

Telephone customer service
Supervision and management of inquiries and incidents
Proficiency and handling of intermediate and/or advanced office automation (email, web, Office Suite, and knowledge of databases)
Other administrative support tasks

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.