Customer Service Representative (Native/Bilingual Dutch)

Hybrid in València·Full-time·Added 4 days ago

Adecco España

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Overview

Job details

€13.14 an hour
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Dutch
The ad asks for Dutch, or counts it in your favour.
Be near València for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Initial replacement contract

Real possibility of continuity and incorporation into the permanent staff once the replacement is finished, depending on service needs and performance

Salary 13.14€ gross per hour

Hybrid work modality (50% on-site / 50% remote work)

Work center located in Valencia capital

If you are looking for a stable position to develop your linguistic and customer service skills, we want to meet you!

Requirements

What we're looking for

Native or bilingual Dutch

Good level of Spanish for internal communication.

Previous experience in customer service, teleoperator, or administrative functions

Good command of IT tools.

Customer orientation, organizational capacity and incident resolution

The role

Teleoperator with Native/Bilingual Dutch | Valencia

Do you have a native or bilingual level of Dutch and would you like to develop your career in an international environment? We are looking to hire a Customer Service Teleoperator for an important incident management and repairs service.

What you'll do

Functions; receiving customer calls for the management and coordination of repair notices, attention and follow-up of incidents, administrative management associated with calls, telephone support and customer service. No commercial or sales functions are performed.

How you'll work

Availability to work in shifts from Monday to Saturday and holidays: Rotating shifts from Monday to Friday between 08:00h and 20:30h, 08:00h to 16:30h, 09:00h to 17:30h, 10:00h to 18:30h (occasional), 11:30h to 20:00h or from 12:00h to 20:30h. Additionally, one Saturday is worked according to the roster, in the schedule of: 09:00h to 17:30h (every 3 weeks)

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com