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Field Support Technician

Hybrid in Barcelona·Full-time·Added 10 days ago

ANCO Sistemas de Gestión

10 open roles

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Overview

Job details

  • Permanent contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    ANCO Sistemas de Gestión doesn't mention sponsorship in the ad.

  • Be near Barcelona, Spain (Hybrid) for hybrid days

    No relocation package mentioned.

  • Driving licence

    EU licences are valid in Spain; most others only for six months after you become resident.

This job was automatically translated to English.

Pay & benefits

What you'll get

📚 Continuous training. Courses and certifications provided by the company to boost your career.

Requirements

What we're looking for

Technical requirements:

- Minimum of 1 year of experience in technical support and microcomputing.
- Knowledge of Windows 10/11, Office 365, and ticketing tools.
- Experience in resolving hardware and software incidents.
- Basic knowledge of networks and connectivity.
- Communication skills and user orientation.
- Motorcycle and/or car driver's license.

We will value:

Nice to have

• Experience in support for corporate environments and end customers

• IT certifications (Microsoft, ITIL, Cisco, Citrix, etc.).

• Experience in support for virtual environments, especially VMWare.

The role

We are looking for a Field Technician to provide support, both remotely and on-site, to our clients in Barcelona and the surrounding areas. The selected person will be responsible for the installation, configuration, and maintenance of computer equipment, user support, and first-level incident resolution.

What you'll do

- Remote and on-site technical support for users.
- Installation and configuration of Windows operating systems and corporate software.
- Management and resolution of hardware and software incidents.
- Basic administration of networks and peripherals.
- Documentation of procedures and ticket resolution through Odoo.

How you'll work

🕐 Schedule:The schedule will be from 08:00 to 18:00 from Monday to Thursday, with a 1 hour and 30 minute lunch break, and on Fridays from 08:00 to 14:30.

description

Field Technician

Ideal profile

We are looking for someone autonomous, resolute, and passionate about innovation and continuous improvement. A person who enjoys learning, collaborating in a team, and providing solutions with real impact.

About ANCO Sistemas de Gestión

ANCO Sistemas de Gestión is a Madrid-based IT services company that provides managed IT support, system administration, and outsourcing solutions to businesses. The company focuses on technical support and infrastructure management, helping organizations maintain efficient and secure IT environments.

Operating primarily in Spain, ANCO offers a structured environment for IT professionals, including the 'Anco Future Talent Program' for interns. As a local service provider, it is particularly relevant for international candidates with Spanish language proficiency or who are based in Madrid, as most roles involve direct client support.

Employees
250
Headquarters
Madrid, Spain
In Spain
Madrid
Website
anco.es

Good to know if you are moving

  • Offers an internship program (Anco Future Talent Program) that may be a pathway for entry into the Spanish IT market.
  • Madrid is a central location for professionals seeking to establish a career in Spain's IT sector.
  • Technical roles (from Service Desk N1 to N2) provide a structured career progression likely valuable to those building IT credentials.
  • Because roles are client-facing, Spanish language skills are likely essential for daily work.

In their own words

About the company & team

🚀 At ANCO, we are an IT consultancy with more than 40 years of experience. We help companies in their digital evolution with private and public cloud solutions, infrastructure, cybersecurity, digital transformation, and modern workplace, combining leading technology with close, honest, and proactive service.

If you are passionate about the IT world, at ANCO you will find an environment where to grow professionally, get certified, and participate in high-impact projects for clients in different sectors.

Are you an autonomous, resolute person who wants to make improvements? Then we want to meet you! Join a team that values innovation, continuous growth, and where your ideas will be welcome.

All open roles at ANCO Sistemas de Gestión

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